Management Analyst 1-2

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　　Management Analyst 1-2

　　Salary

　　$2,784.00 - $5,460.00 Monthly

　　Location

　　Baton Rouge, LA

　　Job Type

　　Classified

　　Job Number

　　RPC-12324-AB

　　Department

　　Revenue-Office of Revenue

　　Division

　　Revenue Processing Center

　　Opening Date

　　01/23/2024

　　Closing Date

　　1/31/2024 11:59 PM Central

　　Description

　　Benefits

　　Questions

　　Supplemental Information

　　The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts. Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency. LDR is comprised of the following groups: Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery, and Louisiana Tax Free Shopping Commission.

　　The Revenue Processing Center is responsible for the timely front-end processing of all tax returns, payments and related documents, including deposit of funds and data capture of tax information. Annually the division will process 6 million pieces, including tax returns for 38 different taxes, associated remittances, supporting documentation and correspondence and internal documents. These items include tax payments of $2 billion general fund dollars. Several methods are utilized to accomplish these goals, including data capture and tracking software. Performance of these functions directly impacts the cash flow for the state and the issuance of taxpayer refunds or collection notices.

　　ABOUT THIS POSITION:

　　The incumbent serves as a Management Analyst in the Revenue Processing Center (RPC). Duties include coordinating the work process activities in assigned work units in RPC.

　　Duties include, but are not limited to:

　　Consults with and advises LDR management level officers concerning the organizational management of work processes associated with the mail receipt, editing, document preparation, imaging, and document storage functions directly impacting the accomplishment of the Department's goals and objectives.

　　Applies measurements to the performance factors used in the budgeting process, and provides statistical data as needed to complete budgetary and planning documents.

　　Identifies inefficient workflow procedures; recommends procedure revisions; and coordinates with section supervisors to update the appropriate procedure manuals and process maps.

　　Monitors the performance of vendors for compliance with contracts during initial implementation and subsequent maintenance contracts.

　　Coordinates performance review for completed contracts.

　　Performs other duties as assigned by management for the efficient operation of the division and to facilitate achievement of strategic goals and objectives.

　　AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

　　Learning Actively:The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

　　Thinking Critically:The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

　　Using Data:The ability to use relevant and valid data to inform a recommendation for action.

　　How to Apply:

　　No Civil Service test score is required in order to be considered for this vacancy.

　　This position is in a Career Progression Group (CPG) and may be filled as a Management Analyst 1 or 2 depending upon the qualifications of the candidate selected.

　　Please click on the below links to learn more about this position:

　　Management Analyst 1 (https://apps01.civilservice.louisiana.gov/asp/onestopjobinfo/DisplayJobSpec.aspx?JobCode=125850)

　　Management Analyst 2

　　Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.

　　Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. The selected candidate will be required to submit original documentation upon hire.

　　If you are applying for a position which requires a baccalaureate and/or master's degree you may apply 90 days prior to receipt of your degree however the effective date of the appointment cannot be prior to your graduation date. Please contact the HR representative listed below to ensure that your application is accepted as eligible.

　　To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

　　Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

　　For further information about this vacancy contact:

　　Alexis Bowser

　　Louisiana Department of Revenue

　　Human Resources Division

　　P.O. Box 66378

　　Baton Rouge, LA 70896

　　[email protected]

　　The Louisiana Department of Revenue is an Equal Opportunity Employer.

　　Louisiana is a State as A Model Employer for People with Disabilities.

　　VACANCY INFORMATION:

　　This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

　　This position may be filled as a:

　　· Probational Appointment

　　· Job Appointment

　　· Promotion (open to all statewide classified and agency wide permanent status employees)

　　· Detail to Special Duty

　　Current permanent status classified state employees may be required to accept a Probational appointment if selected. If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

　　This position will be domiciled inEast Baton Rouge Parish. Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

　　A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments. It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

　　LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties. Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

　　Qualifications

　　MINIMUM QUALIFICATIONS:

　　A baccalaureate degree plus one year of professional level experience in accounting; budgeting; administrative services; economics; engineering; finance; health services or social service fields; human resources; policy planning; procurement; statistical analysis; tax enforcement; management analysis; or as a licensed attorney.

　　SUBSTITUTIONS:

　　Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

　　Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

　　A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

　　30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

　　60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

　　90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

　　120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

　　College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

　　A master's degree in accounting, business administration, business management, economics, finance, health administration, industrial/organizational psychology, political science, public administration, or public health will substitute for the one year of required experience.

　　A Juris Doctorate will substitute for the one year of required experience.

　　NOTE:

　　Any college hours or degree must be from an accredited college or university.

　　NOTE:

　　Incumbents of these positions will specialize in specific fields when filling the various positions. Only applicants who have had education or experience which is considered necessary for the position will be considered.

　　Job Concepts

　　Function of Work:

　　To analyze agency management policies, procedures, practices, methods, and systems to provide administrative officials with information and recommendations for the most efficient utilization of resources.

　　Level of Work:

　　Experienced.

　　Supervision Received:

　　General from a Management Analyst 2, or agency administrator or official.

　　Supervision Exercised:

　　None.

　　Location of Work:

　　May be used by all state agencies.

　　Job Distinctions:

　　Differs from Management Analyst 2 by lack of accountability for recommendations made to management.

　　Examples of Work

　　Performs analytical work in the evaluation of management operations in a state department.

　　Obtains and analyzes data concerning programs or operation, scope and goals, and the policies, practices, methods and procedures used to implement and maintain programs.

　　Conducts management studies of organizations, duty assignments of employees, administrative control systems and impact of programs.

　　Obtains and evaluates data on personnel, equipment, material and space utilization.

　　Makes work simplification, measurement and related studies to enhance the effectiveness and efficiency of the agency or program assigned.

　　Assists in the implementation of new management procedures or program improvements.

　　Participates in training or retraining as necessary.

　　Prepares reports on studies and makes recommendations for changes.

　　Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

　　As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

　　Insurance Coverage More information can be found at https://info.groupbenefits.org/

　　Parental Leave– Up to six weeks paid parental leave

　　More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

　　Holidays and Leave – State employees receive the following paid holidays each year:

　　New Year's Day

　　Martin Luther King, Jr. Day,

　　Mardi Gras,

　　Good Friday,

　　Memorial Day,

　　Independence Day,

　　Labor Day,

　　Veteran's Day,

　　Thanksgiving Day and Christmas Day.

　　* Additional holidays may be proclaimed by the Governor

　　State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

　　Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

　　Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

　　Teacher's Retirement System of Louisiana (www.trsl.org),

　　Louisiana School Employees Retirement System (www.lsers.net), among others

　　01

　　LA: Rate your ability to learn actively based on our definition: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

　　1= I have no experience and/or am uncomfortable learning actively

　　2= I have limited experience or require assistance to learn actively

　　3= I can learn actively

　　4= I can learn actively and help others improve their ability to learn actively

　　02

　　LA: Explain your rating by providing specific and relevant examples in the box below.

　　03

　　TCr: Rate your ability to think critically based on our definition: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion.

　　1= I have no experience and/or am uncomfortable thinking critically

　　2= I have limited experience or require assistance to think critically

　　3= I can think critically

　　4= I can think critically and help others improve their ability to think critically

　　04

　　TCr: Explain your rating by providing specific and relevant examples in the box below.

　　05

　　UD: Rate your ability to use data based on our definition: The ability to use relevant and valid data to inform a recommendation for action.

　　1= I have no experience and/or am uncomfortable using data

　　2= I have limited experience or require assistance to use data

　　3= I can use data

　　4= I can use data and help others improve their ability to use data

　　06

　　UD: Explain your rating by providing specific and relevant examples in the box below.

　　07

　　LDR-Do you have any friends or family members who currently work for LA Department of Revenue? If so, please list their name(s) and relation to you. If not, please enter "N/A".

　　08

　　LDR- LA. R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue ("LDR") to conduct a criminal history records check of a prospective employee who will access federal tax information to perform his job duties. If you are given a conditional offer of employment, a criminal history records check will occur before your first day of work. The check requires submission of your fingerprints that will be run through national and state databases to determine if any criminal offenses are connected to your name. Your name will also be run through local databases to check the same. After that, you will be subject to these checks, at minimum, every 5 years during your employment at LDR. Check the "Yes" box below to show your understanding of this information.

　　Yes

　　No

　　Required Question

　　Agency

　　State of Louisiana

　　Address

　　For agency contact information, please refer to

　　the supplemental information above.

　　Louisiana State Civil Service, Louisiana, 70802

　　Phone

　　(866) 783-5462

　　Website

　　http://agency.governmentjobs.com/louisiana/default.cfm

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