Specialty/Competency: Managed Services

　　Industry/Sector: Not Applicable

　　Time Type: Full time

　　Travel Requirements: Up to 20%

　　A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

　　Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

　　To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

　　As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

　　Use feedback and reflection to develop self awareness, personal strengths and address development areas.

　　Delegate to others to provide stretch opportunities, coaching them to deliver results.

　　Demonstrate critical thinking and the ability to bring order to unstructured problems.

　　Use a broad range of tools and techniques to extract insights from current industry or sector trends.

　　Review your work and that of others for quality, accuracy and relevance.

　　Know how and when to use tools available for a given situation and can explain the reasons for this choice.

　　Seek and embrace opportunities which give exposure to different situations, environments and perspectives.

　　Use straightforward communication, in a structured way, when influencing and connecting with others.

　　Able to read situations and modify behavior to build quality relationships.

　　Uphold the firm's code of ethics and business conduct.

　　Job Requirements and Preferences :

　　Basic Qualifications :

　　Minimum Degree Required :

　　Bachelor Degree

　　Minimum Years of Experience :

　　2 year(s)

　　Preferred Qualifications :

　　Certification(s) Preferred :

　　JD Edwards certifications (CNC, Development, Distribution, Finance, etc.).

　　Preferred Knowledge/Skills :

　　Demonstrates thorough abilities and/or a proven record of success as a team leader:

　　Work with end users to assist in issues that may arise in using the application such as configuring the JDE applications, the creation of users, fixing JDE batch issues, and other maintenance tasks;

　　Trouble shoot and resolve Oracle JDE ERP incidents, and manage systems integrations to/from JDE Edwards;

　　Demonstrate knowledge of JD Edwards integration techniques, data migration, and reporting tools;

　　Collaborate with business stakeholders, analysts, and developers to design proven solutions that optimize business processes using JD Edwards;

　　Create reports and assist users in transferring data using FTP and data transfer tools;

　　Perform triaging, resolve tickets, and manage SLAs by implement break-fixes;

　　Implement permanent solution by performing Root Cause Analysis (RCA) of the incidents;

　　Review existing solutions, identify opportunities for continuous improvements, and perform enhancements to systems;

　　Work in shifts, provide hand-over to global teams, and provide on-call support during off-business hours;

　　Work in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management;

　　Support cross-functional teams;

　　Utilize Reports Now reporting tool;

　　Plan and implement seamless integration of JD Edwards with other business systems, ensuring data consistency and a smooth flow of information;

　　Collaborate with business stakeholders, analysts, and developers to design proven solutions that optimize business processes using JD Edwards EnterpriseOne; and,

　　Oversee the configuration and customization of JD Edwards modules to meet specific business needs.

　　Learn more about how we work: https://pwc.to/how-we-work

　　PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

　　All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

　　For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsseniorassociate