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Maintenance Service Manager
Maintenance Service Manager-March 2024
Jersey City
Mar 28, 2026
About Maintenance Service Manager

  Job Summary

  Supervises a group of maintenance technicians engaged in performing corrective, predictive and preventative maintenance

  procedures to material handling equipment, controls systems, and associated scanning equipment by establishing

  performance expectations and managing to those expectations.

  Essential Functions

  • Management responsibilities include, but not limited to: coaching, skills development, recognitions and rewards,

  performance management and staff productivity.

  • Plans, organizes, staffs, directs and controls the day-to-day operations of the department.

  • Ensures compliance and is responsible to address variances and other budget concerns.

  • Communicates the level of quality and safety expected in the performance of maintenance tasks in alignment with

  FedEx Ground standards.

  • Ensures best practices for corrective and preventative maintenance procedures are followed including timely, accurate

  completion of the preventative maintenance program.

  • Manages the daily use of all Computerized Maintenance Management System (CMMS) activities (e.g. maintenance

  entry and processing work orders).

  • Provides technical expertise in the areas of sortation electrical and mechanical systems.

  • Completes quality audits of technician work tasks and communicate results.

  • Identifies and proposes improvements to the material handling system to improve operations.

  • Acquires bids from, and manages, vendors and suppliers, including building and grounds maintenance, repair and

  improvement vendors

  Minimum Education

  High School Diploma or GED required; Associate’s degree in light industrial such as electrical, mechanical engineering

  technology, etc., logistics management or related field preferred.

  Minimum Experience

  Two (2) years industrial maintenance experience required (including maintenance support) plus six (6) (or four (4) years’

  experience with relevant preferred degree) of combined industrial maintenance (including maintenance support) and/or

  people management experience required.

  Preferred experience to include:

  Two (2) years demonstrated experience leading project teams or supervising lower level employees

  Previous experience or in-depth understanding of mechanical power transmission and/or electrical power or machine

  controls

  Demonstrated ability to develop and implement Quality (QDM) driven equipment and/or process improvementsRequired Skills, Abilities and / or Licensure

  Software skills, including use of Microsoft Office software and web-based applications.

  • Effective verbal and written communication skills necessary to concisely communicate with all levels of management.

  • Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.

  • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling

  various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily

  assignments and goals.

  • Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and

  efficient solutions.

  • Ability to motivate a team to perform at the highest level by inspiring a shared vision and empowering them to act.

  • Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.

  • Effective written and verbal communications skills that include the ability to concisely present information to operations

  management.

  • Understanding of mechanical and electrical design, layout fabrication and repair practices as they apply to power

  transmission and conveyor belt applications.

  • Knowledge of motors and motor control methods.

  • Experience with electrical and mechanical troubleshooting techniques.

  • Knowledge of PLC and computer controls systems.

  • Thorough understanding of the SWAK (Barcode Reader) control system.

  • Experience troubleshooting and repairing the label scanners.

  • Knowledge of applicable safety codes.

  • Ability to interpret electrical and mechanical schematic diagrams

  Other Job Description Information

  Pay Range: $62,400 - $94,432 / year

  Location: 55-90 48th Street Maspeth, NY 11378.

  % of Travel for the Position: 0%-25%

  Address: 1049 SecaucusRd Jersey

  City: Jersey City

  State: New Jersey

  Zip Code: 07307

  Domicile Location: FXG-US/USA/PNYE/New York Metro District

  Auto req ID: 412460BR

  Position Type: Full time

  Employee Type: Exempt

  EEO Statement

  FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

  Search Engine Description: Maintenance

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