Preferred Qualifications:

　　*Experience running mail posting equipment a plus

　　*Excellent communication skills both verbal and written

　　*Willingness and availability to work additional hours if assigned

　　A Customer Service Associate's daily tasks will involve:

　　*Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

　　*Lift heavy boxes, files or paper when needed, which may be up to 55lbs.

　　*Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

　　*Demonstrate flexibility in satisfying customer demands in a high volume, production environment

　　*Consistently adhere to all business and safety procedure guidelines

　　*Take direction from supervisor or site manager

　　*Maintain all logs and reporting documentation; attention to detail

　　*Participate in cross-training (Filing, outgoing shipments, etc.)

　　*Operating mailing, copy or scanning equipment

　　*Shipping & Receiving

　　*Handle time-sensitive material (i.e. confidential, urgent packages)

　　*Create and ship files

　　*Provide backfill when needed

　　*Enter information daily into spreadsheets

　　*Identify charges and match them to billing

　　*Sort and deliver mail, small packages

　　*Perform other tasks as assigned

　　OK, I'm interested... But is it really the job for me?

　　You need great people skills, patience and the ability to multi-task to be good at this job.

　　The following is required:

　　*Minimum of 6 months customer service related experience

　　*Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint)

　　*High school diploma or equivalent (GED) required

　　*You will be required to submit to pre-employment checks as a condition of employment, to the maximum extent permitted by applicable law. You will have to sign necessary consents to submit to the pre-employment checks.

　　We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

　　Minimum Salary: 31200.00Maximum Salary: 31200.00Salary Unit: Yearly