Summary

　　World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

　　Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America.  We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

　　Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.

　　Position Summary

　　The Mail Room Associate at World Headquarters in Iselin, NJ is responsible for sending, receiving, and distributing mail, as well as additional administrative duties to support the Iselin Office. This position reports to the Facilities Manager.

　　Essential Duties and Responsibilities

　　Responsible for receiving, processing and distribution of World physical and electronic mail as needed

　　Distribute World faxes via the agency management system

　　Manages office machines in connection with IT and Facilities Department

　　Will cover the reception area including phones and administrative duties when needed

　　Performs all other general administrative related duties as assigned

　　Qualifications

　　Work experience with customer service responsibilities

　　Computer savvy and proficient in Ms Office including Power Points, Word, Excel, Outlook and Adobe

　　Excellent verbal communication skills

　　Ability to multi-task in a fast paced and deadline driven environment

　　Must be able to maintain professionalism and a positive service attitude

　　Can handle sensitive information with the highest degree of integrity and confidentiality

　　Strong attention to detail and excellent organizational skills required

　　Exceptional customer service skills, over the phone and in person, with our customers and internal departments

　　Sense of urgency and problem-solving skills

　　Equal Employment Opportunity

　　At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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