WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
Hourly rate: £12/hour plus Tips and Porterage
A global travel program for team members
UniformsMeals whilst on dutyTo be part of a fabulous teamThe hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for. Supported by celebrity chef Sally Abe, they consist of:
The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pubThe Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countrysideThe Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniquesThe Orchard, for afternoon teas and lighter mealsThe Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.What will I be doing?
Ensure laundry support is provided when required, complete with all wash cycles, folding and storageOffer consistent, high standard service and assistance to Guests and maintain a lobby presence that offers courteous and attentive serviceEnsure that individual customers and Groups receive fast, efficient and friendly serviceEnsure that either the Head Porter or Concierge Supervisor on duty are kept fully aware of any relevant feedback from either the customers or other departmentsEnsure messages and faxes are regularly delivered throughout the dayAssist with room moves and luggage deliveries and man the Front Door, following all standard operating proceduresEnsure the effective handling and storing of long-term and short-term luggage for arriving/departing Guests and clientsMaintain public areas and all equipment in immaculate conditionCommunicate with Security regarding any unattended luggageGreet all guests in public areas and rooms in a warm mannerWhat are we looking for?
Positive attitude and communication skillsAbility to work flexible hoursAbility to work under pressureAbility to work on own and as part of a teamCommitment to respond to Guest requests and deliver high levels of serviceExcellent grooming standardsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in similar rolePrevious experience working within a hotelTravel:
St James Park Tube Station – District & Circle Line – across the road
Westminster Tube Station – Jubilee Line (4 Mins Walk)
Victoria Station (8 Mins Walk)
Waterloo Station (10 Mins Walk)
Job: Guest Services, Operations, and Front Office
Title: Luggage Porter
Location: null
Requisition ID: HOT0A93Y
EOE/AA/Disabled/Veterans