Loss Recovery Collector - REMOTE - Financial Pacific Leasing

　　Corporate Administration

　　Federal Way,Washington

　　United States

　　NA,Washington

　　NA,Oregon

　　NA,California

　　NA,Nevada

　　NA,Idaho

　　Description

　　Are you a master of numbers and a champion of collections? Do you possess the unique ability to balance the delicate art of diplomacy with the firm hand of debt recovery? If so, we are looking for YOU! Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your skills and experience.

　　The Company: Financial Pacific Leasing, a subsidiary of Umpqua Bank, is a direct provider of small-ticket commercial equipment leases. Our employees are smart, hardworking, and fun! We believe that quality service, innovative products, and strong relationships are the key to success for all businesses.

　　The Position :We’re looking for a Loss Recovery Collector. This position is responsible for maintaining recovering losses and deficiencies by way of litigation, forbearance agreements and other alternatives and maximizing dollars collected after charge off in assigned caseload. Ensures correct action is taken on bankruptcies.

　　Responsibilities include, but are not limited to:

　　Communicates with lessees in assigned caseload (loss accounts) by telephone, mail, personal contact or in any other professional manner to collect monies owed to Financial Pacific.

　　Maintains complete and accurate collection notes on collection systems so that others would be able to understand conversations and arrangements with Lessees.

　　Maintains monthly and year to date reports on individual results.

　　Attempts to negotiate settlements within approved authority limits prior to recommending action (attorney or collections) outside the company.

　　Evaluates guarantors’ financial condition prior to suit, thereby ensuring collectable lawsuits.

　　Evaluates each assigned contract, thoroughly and accurately, for maximum collection at minimum expense.

　　Possesses knowledge of account details regarding status, guarantor, equipment location and equipment values.

　　Maintains a current knowledge of the United States bankruptcy laws and debtor’s rights.

　　Maintains current knowledge and adherence of UDAAP and FDCPA tenets.

　　Identifies fraudulent accounts by verifying file information (credit application, financial statements) to ensure accuracy of credit data. Research to determine if misleading or false information impacted the original lease request and recommend courses of action when uncovered.

　　Provides highest level of Customer Service to all lessees, vendors, brokers, and staff.

　　Maintains confidentiality of all company information.

　　Develops and maintains positive relationships with all Financial Pacific Company managers and staff.

　　Assists and supports other staff as needed.

　　Regular and predictable attendance and punctuality.

　　Performs all other duties as assigned by management.

　　Requirements:

　　Must be a high school graduate or equivalent.

　　Previous collection experience required.

　　Detailed oriented.

　　Good communication skills.

　　Knowledge of pertinent legal, bankruptcy and FCRA laws.

　　The Location: No need to pack a lunch or brave the morning traffic with this remote role! Join our team!

　　Why FP?

　　Paid Time Off (PTO)

　　Flexible Spending Account (FSA)

　　Group life and AD&D insurance

　　Recognition program

　　Monthly incentive perks

　　Thriving company culture

　　Up to 40 hours of volunteer time allotted each year.

　　Compensation & Benefits: We offer a competitive total rewards package including base salary and comprehensive benefits. The annualized range for this role is $47,424.00 - $54,537.00, and the pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

　　We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.