Location

　　La Mansion del Rio

　　The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

　　Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

　　Job Description

　　The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Loss Prevention Manager.

　　Responsibilities

　　Performs Safety/Loss Prevention patrols of the hotel as follows:

　　All restaurants

　　All Public areas

　　Banquet and conference level

　　All guest floors

　　Executive Offices

　　Service areas (heart of the House areas)

　　Parking garages

　　Hotel exteriors

　　Visits all locations requiring special attention as frequently as required

　　Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive

　　Ensures maximum guest, associates and hotel safety and security at all times

　　Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures

　　Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures

　　Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager

　　Inspects Associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel

　　Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area

　　Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head

　　Controls entry into the “Heart of the House” and escorts deliveries to guest rooms.

　　Controls hotel key system

　　Administers the shipping and receiving of packages and parcels for the hotel and guests.

　　Administers the hotel Lost and Found program

　　Controls, distributes and maintains hand-held radios

　　Performs all necessary administrative requirements of the Loss Prevention Department This includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information

　　Safeguards hotel from intruders/trespassers and others not conducting legitimate business within the premises

　　Assist in other operations of the hotel to include valet, guest services, and housekeeping as needed

　　Qualifications

　　Previous security experience preferred

　　Must be able to stand/walk for up to 8 hours per shift

　　Must be detail oriented

　　Must have superior customer service skills

　　Must be able to use Microsoft office, email, and be computer proficient

　　Able to work overnight nights, PM shifts, weekends, and holidays

　　Must become TABC, CPR and basic first-aid certified

　　Must be able to work a flexible schedule including day, evening, weekends and holidays.

　　Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

　　Job LocationsUS-TX-San Antonio

　　Posted Date2 weeks ago(1/17/2024 4:37 PM)

　　Requisition ID 2024-103919

　　of Openings 3Category (Portal Searching) Loss Prevention