Description We are offering a contract to hire employment opportunity for a Loan Service Coordinator based in Gardena, California. This role is situated within the financial industry and requires a highly organized and detail-oriented individual. As a Loan Service Coordinator, you will be responsible for handling various aspects of loan services, including processing customer applications, maintaining accurate customer records, and resolving customer inquiries.

Responsibilities:

• Handle collections on non-paying loans and follow up on unpaid loan payments

• Track and manage loan extensions and charges, and monitor incoming payments

• Prepare reconveyances for loan payoffs as requested by title/escrow companies

• Generate monthly and quarterly reports for investors

• Prepare and provide Loan Servicing Agreements and statements to Investors

• Perform other departmental duties as assigned

• Maintain confidentiality and privacy of borrower information

• Collaborate with colleagues in different departments to ensure smooth operations

• Uphold ethical standards in all interactions and contribute to a positive and cooperative work environment

• Handle front office/ office manager functions as needed

• Use various software systems including Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, and Microsoft Excel to perform billing functions, collection processes, and provide customer service. Requirements • Proficiency in Accounting Software Systems

• Familiarity with Accurint

• Experience with Great Plains (GPAC)

• Knowledge of IBM AS/400

• Advanced skills in Microsoft Excel

• Capability to handle Billing Functions

• Understanding of Collection Processes

• Previous experience as a Collector

• Background in Credit processing

• Excellent Customer Service skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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