This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4088843Position Description:

　　Job Purpose and Scope:

　　To perform a variety of daily back office loan functions. This includesassisting new and existing branch locations with performing dailytransactions, maintenances and other responsibilities in a professionaland accurate manner according to policy and procedures.

　　Essential Job Functions:

　　General loan file maintenance, coupon requests and code changes

　　Book Secondary Market, New Start, CRA and Personal Loans

　　Set up payments via ACH and check by phone

　　Process requests for charge offs, repossessions and late fee waivers

　　Process loan loss/bankruptcy payments

　　Loan payoff quotes

　　Post incoming wires

　　File and/or scan documents

　　Support Loan Officers, Loan Assistance and other front line staff

　　Post loan payments by mail

　　Process credit verification requests

　　Process returned mail

　　Process returned checks

　　Review all work from previous day for accuracy

　　Maintain good punctuality and attendance at work

　　Marginal Duties:

　　1. Other duties as assigned.

　　Knowledge, Skills & Abilities:

　　Computer skills including Microsoft Office Suite

　　Ability to handle confidential information professionally

　　Ability to learn and perform in a fast paced environment

　　Ability to calculate figures such as percentages, fractions and interest

　　Ability to multi task and adapt to change

　　Ability to work without close supervision

　　Excellent internal and external customer service skills

　　Good written and verbal communication skills

　　Ability to work well under pressure and with deadlines

　　Ability to adapt to repeated interruptions

　　Ability to work well with others in a team environment

　　Ability to respond to requests and demands professionally and promptly

　　Ability to learn and follow Bank policies and procedures

　　High attention to detail with exceptional organizational and timemanagement skills

　　Equipment Used in Job Performance/Working Environment:

　　Computer

　　Telephone

　　Scanner

　　10-Key Calculator

　　Multi-Function Device

　　Facsimile Machine

　　Moderate noise level

　　Major Job Demands (Physical/Mental):

　　Knowing and following bank policies and procedures

　　Decision-making

　　Problem-solving

　　Ability to adapt to repeated interruptions

　　Ability to work under deadlines

　　Ability to work overtime

　　Position Requirements:

　　Basic Qualifications:

　　1. High school diploma or equivalent

　　2. 1 year experience with computer skills, including Microsoft Word andExcel

　　3. Ability to work extended hours as needed

　　Bank OZK is an equal opportunity employer and give consideration foremployment to qualified applicants without regard to race, color,religion, sex, national origin, age, sexual orientation, genderidentity, disability status, protected veteran status, or any othercharacteristic protected by federal, state, and local law. Member FDIC.