Job DetailsJob LocationSeattle, WA Salary Range$25.00 - $27.00 HourlyDescriptionLine Technician LeadThe CompanyModern Aviation (the "Company") is a private equity backed, platform company launched in 2017 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements.Company BenefitsEmployee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k MatchOther Available BenefitsBuy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401kPrimary Purpose of the PositionThe Line Service Lead (LSL) coordinates all service needs as they relate to based and transient aircraft, catering to the needs of the jet owners, guests, and crews. While an LSL's main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service and leadership skills are vital for the successful completion of this role. The LSL ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.Essential Functions:Responsible for all aircraft and ramp coordination during assigned shiftsDelegate and assign duties to qualified personnel, monitor progress, and assess resultsResponsible for monitoring work of the LSTs on duty during your assigned shiftsAssist Line Manager and Line Technician Trainer with training new employeesResponsible for adhering to all safety policies and procedures by managing employees accordingly in the Manager's or Supervisor's absenceMaintains shift reports and related paperworkConduct shift briefs in the Manager's or Supervisor's absenceAnd all the responsibilities of the Line Technician:Must understand and exemplify what it means to be a partner at Modern Aviation.Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community.Ensures a safe operation: protecting customers, staff, and equipment from harm.Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.Operate a wide variety of aircraft ground support equipment.Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.Perform work with minimal supervision.Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.Performs other duties deemed necessary and assigned by shift-lead or Line Manager.Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.QualificationsMinimum Qualifications:Strong verbal and written communication skillsExceptional mathematical skillsValid Driver's LicensePhysically able to stand or walk for long periods of timePreferred Qualifications:Previous customer service experience preferred.Basic knowledge of various aircraft types and servicing a plus.Reports to: Line ManagerSala