Be visionary

　　Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

　　We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

　　Job Description

　　Our Technical Support Consultants are the part of the dynamic Customer Service team that forms the backbone of our Support & Training business. The team is made up of mix of specialists to support our range of Lidar sensors and software solutions. Reporting to the Customer Service Team Lead, the Technical Support Consultant is highly skilled geospatial professional, ideally with in-field survey experience, they are an excellent communicator, capable of in-depth trouble shooting and problem solving and assist our customers on a daily basis with respect to technical inquires. The Technical Support Consultant is in regular communication with key clients to advise them on the latest advancements and efficiencies being rolled out in our latest solutions.

　　Ideal Candidate

　　The ideal candidate would be a graduate of Geospatial discipline who has had 3 years practical experience in land survey and is familiar with the tools of the trade e.g. Lidar, Laser Scanners, Total Station. We are looking for an individual who can trouble shoot the operation of our Lidars, teach best practice, define workflows, process data, find and resolve errors in our client’s data. This will include field work to define workflows with our clients both in the air and on the ground.

　　Main tasks and responsibilities:

　　Provide first line technical support to our customers.

　　Provide software training in the office and at client sites primarily throughout Europe and the Asia Pacific region.

　　Develop close working relationships with existing and new clients.

　　Analyze client data, systems and issues, identify technical problems.

　　Creation and maintenance of knowledge base content and training materials

　　Involvement in marketing and sales activities

　　Attending conferences and exhibitions.

　　Taking part in webinars and conducting demos for clients

　　Provide expert consultancy, once fully experienced within this role.

　　Qualifications

　　A minimum of a bachelor's degree in a Geospatial discipline, preferred degree in Geomatics Engineering

　　Minimum 3 years' work experience in the land survey industry.

　　Ability to provide technical classroom training courses and workshops at conferences.

　　Fluency in English and ideally a second language

　　Ability to travel up to 3 months a year, typically 1 week per month.

　　Strong social, cultural and communication skills

　　To be successful in this role, you will have the following mind set:

　　You thrive on direct customer interaction.

　　You are motivated by helping other people.

　　You strive to learn new things and gain more knowledge on the latest innovations.

　　You are highly organized and able to manage several tasks at the same time.

　　You are capable of adapting rapidly to evolving situations.

　　If this position has raised your interest and you feel that you meet many of the points above or possibly even bring some qualities we did not list here, we would like to hear from you!

　　Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

　　. ​

　　You may not realize it, but Teledyne enables many of the products and services you use every day .

　　Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.