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　　This role is located in the below areas

　　Miami, FL

　　Alpharetta, GA

　　Little Rock, AR

　　Rockford, IL

　　Montebello, CA

　　Charlotte,NC

　　Winston Salem,NC

　　Raleigh,NC

　　Greensboro,NC

　　Madison, AL

　　Summary

　　This position is responsible for processing new unit/transfer in title and registration paperwork and processing annual renewals on existing fleet across multi states and branches in the US. Depending on state coverage may require additional processing for sales tax and/or personal property tax payments.

　　Essential Functions

　　Create state paperwork needing to procure title and registration on new or transfer in units. Coordinate any other needed documents with domicile shop such as weight slips, Vehicle Identification Number (VIN) verifications etc. Accuracy of paperwork submitted for titles and registrations to state and/or federal agency is especially important when procuring license and title. Information must be accurate when submitting as VIN#s, make, model and year are essential to ensure legalization of the vehicle.

　　Upon receipt of renewal notices from state: open, sort, prepping renewal docs, submit for review. Subsequently processing annual renewals for existing equipment. 100% compliance of timely renewals, incurring zero penalties and only renewing active vehicles. Receipt of renewal documents delivered to shops allowing two full weekends to install prior to expiration.

　　Provide support to internal and external customers to answer questions regarding the status of license and permits for their respective state(s).

　　Input payment information into system complete with receipts and unit breakdown for fees remitted.

　　Additional Responsibilities

　　Performs other duties as assigned.Skills and Abilities

　　Ability to quickly respond to changing assignments, work settings and prioritiesAbility to quickly respond to changing assignments, work settings and priorities while maintaining composure under pressure

　　Flexibility to operate and self-driven to excel in a fast-paced environment

　　Detailed oriented with excellent follow-up practices

　　Possess strong technical commercial vehicle licensing aptitude

　　Strong knowledge of commercial vehicle licensing & permitting process including obtaining credentials & billing processes

　　Capable of multi-tasking, highly organized, with excellent time management skills

　　Demonstrates problem solving skills

　　Ability to work independently and as a member of a team

　　Strong verbal and written communication skills

　　Ability to listen, write, and speak effectively Inform, explain, and give instructions

　　Process improvement experience of streamlining process flows, implementing change management and always striving for continuous improvement in daily processes

　　Ability to quickly respond to changing assignments, work settings and priorities

　　Flexibility to operate and self-driven to excel in a fast-paced environment

　　MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams(Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required

　　Workday intermediate preferred

　　Qualifications

　　H.S. diploma/GED required

　　Three (3) years or more customer service experience preferred

　　MS Office Suite - Excel, Word, PowerPoint, Outlook and Teams. (Excel knowledge to include vlookups, pivot tables, working with large amounts of data) intermediate required

　　Workday intermediate preferred

　　Travel: None

　　DOT Regulated: None

　　The pay for this position ranges from $20-$23 an hour

　　Job Category: Accounting

　　Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

　　Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

　　Current Employees:

　　If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.

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