Job Summary

　　Provides clinical support to health care professionals to ensure the delivery of quality health care services.

　　Essential Functions

　　Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.

　　Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.

　　Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.

　　Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.

　　Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.

　　Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.

　　Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

　　Qualifications

　　Required High School Diploma or equivalent

　　Successful completion of a competency based orientation program Required

　　1 year of relevant experience working in a physician practice or healthcare setting Preferred

　　CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days required Or

　　CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days required Or

　　CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days required Or

　　CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days required Or

　　CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 Days required Or

　　CRT-Basic Life Support (BLS) - AHA American Heart Association 120 Days required Or

　　CRT-Basic Life Support (BLS) - ARC American Red Cross 120 Days required

　　Physical Demands

　　Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs

　　Waist to Waist > 5 lbs: Seldom up to 50 lbs

　　Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

　　Waist to Overhead > 5 lbs: Seldom up to 5 lbs

　　Bilateral Carry > 5 lbs: Seldom up to 25 lbs

　　Unilateral Carry > 5 lbs: Seldom up to 10 lbs

　　Pushing Force > 5 lbs: Occasionally up to 25 lbs

　　Pulling Force > 5 lbs: Occasionally up to 20 lbs

　　Sitting: Seldom

　　Standing: Frequently

　　Walking: Frequently

　　Forward Bend - Standing: Occasionally

　　Forward Bend - Sitting: Occasionally

　　Trunk Rotation - Standing: Occasionally

　　Trunk Rotation - Sitting: Occasionally

　　Squat: Seldom

　　Stair Climbing: Seldom

　　Crawling / Kneeling: Seldom

　　Reach - Above Shoulder: Seldom

　　Reach - at Shoulder or Below: Occasionally

　　Handling: Occasionally

　　Forceful Grip > 5 lbs: Occasionally

　　Forceful Pinch > 2 lbs: Occasionally

　　Finger/Hand Dexterity: Frequently

　　Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom

　　Primary Location

　　SITE - 4077 S Cleveland Ave - St Joseph

　　Department Name

　　Primary Care Practice - SWMC St Joseph

　　Employment Type

　　Full time

　　Shift

　　Day (United States of America)

　　Weekly Scheduled Hours

　　40

　　Hours of Work

　　7:30 a.m. to 5:00 p.m.

　　Days Worked

　　Monday to Friday

　　Weekend Frequency

　　N/A

　　CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

　　Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

　　Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

　　An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

　　You may request assistance in completing the application process by calling 616.486.7447.

　　People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.