License And Applications Analyst

　　Recruitment # 240123-8850AR-001

　　Location Newington, CT

　　Date Opened 1/23/2024 3:15:00 PM

　　Salary $67,649 - $85,703/year

　　Job Type Open to the Public

　　Close Date 2/2/2024 11:59:00 PM

　　Go Back Apply View Benefits (http://portal.ct.gov/DAS/smART/General-Employee-Benefits)

　　Introduction

　　The State of Connecticut (https://portal.ct.gov/) , Department of Transportation (DOT) (https://portal.ct.gov/dot) , is now accepting applications for a License and Applications Analyst (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=8850AR&R1=undefined&R3=undefined) position in the Bureau of Public Transportation, Regulatory and Compliance Unit, located at DOT Headquarters in Newington.

　　BENEFITS AND BALANCE AT THE STATE OF CONNECTICUT

　　Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023 (https://portal.ct.gov/DAS/Press-Room/Press-Releases/2023/Forbes-State-of-CT-Ranked) - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule .

　　We can offer you:

　　Competitive starting salary

　　A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform an article by Ellen Andrews, Ph.D., along with comprehensive benefit offerings (https://portal.ct.gov/DAS/smART/General-Employee-Benefits)

　　Extensive pension plan and supplemental retirement offerings

　　Paid time off - including 13 paid holidays per calendar year

　　Professional growth and paid professional development opportunities

　　A work culture that promotes a healthy work-life balance to all employees

　　State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.

　　Learn more about what sets us apart as an employer with our Employer Value Proposition .

　　Position Details:

　　Full-time, 40 hours/week

　　Monday-Friday

　　Hybrid

　　Position Responsibilities:

　　This position will regulate the Livery, Taxi, Motor Bus, Fixed Route Bus certificates, Household Goods Moving industries, and Transportation Network Companies (like Uber and Lyft) who deliver essential services to Connecticut residents as well as residents in other states. The Unit is responsible for all applications and licensing, tariffs, compliance/enforcement, financial analysis, inspection functions, and citation initiation and prosecution. These industries are small business incubators and supply quality jobs for the State of Connecticut.

　　Telework Policy:

　　For All Office Based Job Postings: This position is eligible to apply for telework after successful completion of the working test period, and thereafter, in accordance with the Telework Policy. The Policy can be found at https://portal.ct.gov/-/media/OPM/OLR/Notices/2021-TW-final-agreement-with-arbitrated-issue-included.pdf. Employees in their initial working test period must work on site in the office.

　　Selection Plan

　　To Apply:

　　In order to comply with Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , the State of Connecticut is no longer asking for resumes during the initial application process.

　　The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

　　Please ensure that your application is complete before submitting it. Applicants will be unable to make revisions once their application is submitted into the JobAps system. Applicants who submit and subsequently withdraw their application will not be able to resubmit for the same posting.

　　All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected] .

　　For Assistance In Applying:

　　Please read (chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (https://www.youtube.com/watch?v=Y8sOb10qYXQ) our Applicant Tips on How to Apply!

　　Important Next Step Information for After You Apply:

　　Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

　　This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

　　At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

　　The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.

　　Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

　　For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

　　Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics

　　Connect With Us:

　　Due to the large volume of applications received, the State of Connecticut is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Hayley Newhouse at [email protected].

　　PURPOSE OF JOB CLASS (NATURE OF WORK)

　　In a state agency this class is accountable for independently performing a full range of tasks involving the processing of license and registration applications in an agency with regulatory responsibility for specific industries or businesses.

　　EXAMPLES OF DUTIES

　　Assists in administration of licensure, certification and/or permitting functions;

　　Reviews, evaluates and analyzes factors and incidents impacting on regulatory responsibility including applications for licensure, certification and proper permit authority for compliance to relevant agency statutes, regulations, policies, procedures and practices;

　　Processes initial and renewal applications;

　　Responds to mail, telephone and personal inquiries from consumers, governmental agencies, interested parties requesting information concerning entities regulated by department;

　　Explains regulatory laws and agency regulations to applicants, licensees and consumers;

　　Conducts research, collects data and analyzes information relating to application review process;

　　Provides technical assistance to clerical staff;

　　Authorizes issuance of licenses, permits and/or certifications;

　　May participate in public hearings concerning issuance, revocation or amendment of certificates, licenses or permits;

　　May review documents and related materials for criminal convictions and bankruptcy files;

　　Performs related duties as required.

　　KNOWLEDGE, SKILL AND ABILITY

　　Knowledge of

　　relevant licensure, certification or permit functions of regulated entities;

　　relevant regulated industry operations, practices and procedures;

　　statistics;

　　Skills

　　interpersonal skills;

　　oral and written communication skills;

　　Ability to

　　understand, interpret and apply laws, regulations and other written materials pertaining to entities regulated by department;

　　research, analyze and evaluate data and prepare comprehensive written reports;

　　utilize computer software.

　　MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

　　Five (5) years of experience performing technical or complex clerical duties involving the review or processing of licenses, certifications or permits for a governmental regulatory agency or in a regulated industry.

　　NOTE: For state employees this is interpreted at the level of Office Assistant.

　　MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

　　College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

　　Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

　　PREFERRED QUALIFICATIONS

　　Experience working with State and Federal statutes and regulations and how they are applied.

　　Experience with providing customer service and resolve problems.

　　Experience working with diverse team with team members of various skill levels.

　　Experience with preparing written reports, decisions or other factual writing.

　　Experience with DMV registration procedures.

　　Experience with analytical writing and spelling, grammar and punctuation

　　Experience with vehicle insurance coverage.

　　Experience reviewing and processing applications for licenses, certifications or permits.

　　Experience with administrative hearings, procedures, preparation and participation.

　　ACKNOWLEDGEMENT

　　As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

　　Click on a link below to apply for this position:

　　Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online