Under general guidance, utilizes a specialized knowledge of subjects, computer applications, or disciplines that apply to library processes and/or services or provides specialized knowledge of library functions. Utilizes a variety of systems and resources to provide access to library collections and performs the more complex technical functions requiring proficiency with technical protocols, digital technology, and data manipulation skills. Exercises initiative and independent judgment when providing service or interpreting, analyzing, and applying policies and procedures. Routinely analyzes and resolves complex problems that may impact other Library departments or the organization, and/or external parties and organizations.

　　MAJOR PURPOSE:

　　As a valued member of the Access Services department, this individual will be part of a team that functions as primary steward of the circulating physical collections at Syracuse University Libraries, responsible for operating the checkout desks, sorting and re-shelving returns, and maintaining stacks. Work in Access Services requires strong customer service skills and the ability to use computer software such as Microsoft 365 and the Library Information System. The position involves training and directing the work of student employees.