Library Specialist – Guest Services Bookmark this Posting | Print Preview | Apply for this Job

　　Please see Special Instructions for more details.

　　Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

　　Posting Details

　　Position Information

　　Posting Number S05147P

　　Position Title Library Specialist – Guest Services

　　Department Library

　　Location Arlington

　　Job Family Library

　　Position Status Full-time

　　Work Hours Standard

　　Work Schedule

　　Tuesday – Saturday: 2:00 p.m. – 11:00 p.m.

　　OR

　　Sunday – Thursday: 10:00 a.m. – 7:00 p.m.

　　Non-traditional work hours such as nights, weekends, and holidays depending on the needs of the university community.

　　Flexibility is required to ensure the department is appropriately staffed in order to satisfy all service needs.

　　Professional development, conferences, and training may require travel and/or overnight accommodations.

　　Open to External and Internal

　　Salary Salary is commensurate based on qualifications and relevant experience up to $35,000.

　　Duration Funding expected to continue

　　Pay Basis Monthly

　　Benefits Eligible Yes

　　Benefits at UTA

　　We are proud to offer a comprehensive benefits package to all our employees at the University.

　　To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:

　　https://resources.uta.edu/hr/services/records/compensation-tools.php

　　University Information

　　The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution ( HSI ) and an Asian American and Native American Pacific Islander-Serving Institution ( AANAPISI ), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.

　　Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100. The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.

　　Job Summary

　　The Library Specialist provides leadership for extraordinary customer service experiences within a dynamic, high volume, 24/7 perpetual beta environment by assisting with student hiring, training, and supervision for the Guest Services division of Community Engagement Department. The library has various locations across campus. This is a non-tenure track position.

　　Essential Duties and Responsibilities

　　Engages in a team-based leadership model to manage circulation processes and the Libraries’ general service areas which include the first floor, second floor, West Campus Library, and North Campus Library.

　　Assist with the hiring, supervision, and training of a talented pool of students who will provide high-level customer experience and lending services.

　　Collaborate with colleagues throughout the Libraries and across campus to highlight and connect students, faculty, and staff with Libraries’ services, resources, and partnerships that meet their needs.

　　Performs other duties as assigned.

　　Required Qualifications

　　High School diploma or GED .

　　Two (2) years related experience.

　　Computer literate and technologically adept.

　　Proficiency in MS Office Suite, specifically Outlook, Word, and Excel.

　　Proficiency in Windows Operating System and file management.

　　Preferred Qualifications

　　Bachelor’s degree or equivalent experience.

　　Experience managing hiring processes.

　　Experience with employee scheduling.

　　Experience with staff onboarding.

　　Public services or customer service experience in an academic library or related environment.

　　Supervisory experience.

　　Knowledge, Skills and Abilities

　　Ability to work collegially and collaboratively with people of different backgrounds.

　　Ability to foster a positive working environment and model the Libraries’ values through daily actions and behaviors.

　　Advanced project planning and management skills.

　　Ability to lead, cultivate, and empower staff.

　　Effective time management skills.

　　Advanced customer experience skills.

　　Ability to communicate effectively, including excellent interpersonal skills as well as verbal and written skills.

　　Ability to pay attention to detail.

　　Ability to transfer and apply knowledge and experience to new situations.

　　Ability to analyze situations and make sound decisions.

　　Ability to excel in a “perpetual beta” environment, with frequent change and intelligent risk-taking.

　　Other Requirements

　　Working Conditions

　　Exposure to standard office conditions.

　　Repetitive use of a keyboard at a workstation.

　　Manual dexterity.

　　Light lifting and moving.

　　Special Conditions for Eligibility

　　CBC Requirement

　　It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

　　EEO Statement

　　It is the policy of The University of Texas at Arlington ( UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.

　　ADA Accommodations

　　The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [email protected].

　　Posting Detail Information

　　Number of Vacancies 2

　　Open Until Filled

　　Minimum Number of References Required 3

　　Maximum Number of References Accepted 3

　　Special Instructions to Applicants

　　Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

　　Requirement Questions

　　Required fields are indicated with an asterisk (*).

　　What is the highest level of education attained? GED

　　High School Diploma

　　Associate's Degree

　　Bachelor's Degree

　　Master's Degree

　　PhD or equivalent

　　How many years of related experience do you have? None/less than 1 year

　　1 to 2 years

　　3 to 4 years

　　5 years or more

　　How many years of experience do you have working in an academic environment? None/less than 2 years

　　2 to 3 years

　　4 to 5 years

　　6 years or more

　　Which schedule are you currently applying for: Tuesday – Saturday: 2:00 p.m. – 11:00 p.m.

　　Sunday – Thursday: 10:00 a.m. – 7:00 p.m.

　　Both/Either or

　　Documents Needed To Apply

　　Required Documents

　　Resume or CV

　　Cover/Interest Letter

　　Optional Documents