Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

　　Effectively handle property damage claims due to OD vehicle accidents and incidents. Perform other duties pertaining to certificates of insurance, insurance renewal cards, etc.

　　Primary Responsibilities

　　Review new accident workflows to determine proper retention of documents and handling of company car accidents

　　Investigate claims, including gathering information for investigative purposes from various sources, such as drivers, service centers, adjusters, witnesses, claimants and police officers/departments and review information to determine claim payment, denial or subrogation

　　Subrogation of a Claim including communicating with OD Maintenance Department, body shops, Audit Bureau and independent adjusters

　　Determine damage amounts to OD equipment, collecting pictures

　　Secure copies of invoices for towing and spills and collect cargo claim information

　　Determine total amount due OD after investigation and collection of information determining responsible party

　　Send subrogation letters, receiving checks, entering amount under proper claim and remitting payment

　　Monitor weekly subrogation report for follow up and additional handling as needed

　　Determine payment or denial of claims including the steps of communicating with claimants, adjusters, Audit Bureau, insurance companies, attorneys, body shops and service center personnel regarding status of property damage claims, requesting appraisals, total loss evaluations and estimates, entering property damage settlement checks and rental payments

　　Review supplemental damage estimates and pay as needed

　　Review financial information and determining settlement of downtime claims

　　Audit and process independent adjuster invoices

　　Write settlement, denial and escrow letters

　　Respond to letters of representation from claimant attorneys and medical lien providers

　　Scan claim documents into the Liability Claims System, and ensuring correct classification and claim number of each document scanned

　　Review requests for Certificates of Insurance, forward requests to applicable entities, and maintain documents

　　Stay up to date on property damage reserve amounts and adjust as necessary

　　Determine the number of tractor insurance cards needed for each service center and disperse accordingly

　　Determine, request and disperse VIN specific insurance cards for company cars

　　Assist with departmental adherence to the company document retention policy

　　Job Qualifications

　　Education:

　　High school diploma or equivalentExperience:

　　Demonstrated proficiency with Microsoft Office

　　Excellent written and verbal communications skills

　　Strong interpersonal skills

　　Ability to maintain confidentiality and meet mandatory deadlines

　　Working Days:

　　Monday,Tuesday,Wednesday,Thursday,Friday,

　　Working Shift:

　　AM

　　Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

　　Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

　　Health, Dental & Vision Benefits

　　Short Term & Long Term Disability

　　Flex Spending Accounts

　　401(k) Retirement Plan

　　Life Insurance

　　Wellness Program

　　Credit Union access, Vacation & Holiday

　　“Birthday Holiday” who doesn’t love some extra attention on their Birthday?

　　Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

　　Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.