At e X cell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

　　Our client is currently seeking a Level 4 Networking Technician to join their team onsite in Rio Rancho, NM. This Technician will be responsible for providing first level Smart Hands support to second level and third level support teams.

　　Scope of Activity and Responsibilities :

　　Maintaining network environment as part of onsite team in support of physical touch (Smart Hands) support of Incident and or Requests

　　Providing incident support by working with remote level 2 / 3 teams to assist in resolving outages and fixing issues including replacement of cabling or hardware components

　　Providing service request support and working with remote network support teams to install hardware or patch cables to enable new services for customers

　　Participating in hardware rack and stack installation of both network and server equipment, cable management, and installation of required fiber and copper patch leads, providing console access to remote team for configuration if required and testing connectivity after installation and configuration

　　Performing installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 5, Enhanced Category 5, Category 6 and 7, and Fiber Optic cabling

　　Assisting with material control to ensure all required materials are available to complete the daily work

　　Ensuring quality and safety guidelines are followed

　　Ensuring ticketed requests are assigned, communicated, and addressed within client SLA

　　Performing quality evaluation, diagnosing, troubleshooting of cabling systems, and performing replacement / repairs as necessary

　　Assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA

　　Receiving hardware shipments for data center equipment landings

　　Validating purchase order accuracy of hardware received

　　Unboxing and recycling of materials

　　Moving equipment from dock to staging areas and or to DC racks

　　Installation or retrofitting of server racks - rail and shelving installation

　　Power and network cable installation and cable management

　　Scanning and labeling of installed devices (network or server)

　　Designating parts identified for spare part stock inventory

　　Proper e-waste handling and disposal

　　Equipment shipping and receiving as needed

　　Providing escort service for vendors / techs

　　Performing work request tasks from ServiceNow ticket system

　　Working in datacenters, networking rooms

　　Skills and Qualifications:

　　Associate or bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

　　Minimum 4+ years of combined experience in a site support technician and / or infrastructure technician role (or similar experience)

　　Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices required

　　Minimum 4+ years of combined experience working in data centers, labs, or server room environments required

　　Network cabling certifications required

　　Belden Certified Cable Installer

　　SYSTIMAX Installation and Maintenance

　　Corning Certified Fiber Installer certifications

　　Panduit

　　Proven ability to install cable pathways, conveyances (i.e., ladder, trays, support systems)

　　Knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems

　　Mechanical aptitude with the ability to read cable matrix blueprints, mechanical, and or electrical requirement documents

　　Able to complete physical cables installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear and related communications infrastructure hardware and materials

　　Structured Network Cabling experience

　　Copper: Cat5, Cat5e, Cat6, Connector Types RJ45

　　Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC

　　WIFI hardware experience

　　Wireless LAN Controllers

　　Wireless Access Points

　　Networking experience

　　IP Addressing, Layer 2 VLAN etc

　　Experienced in Ethernet Switching hardware

　　Chassis, Supervisor, Line Cards, Power Supplies etc

　　Transceiver Types – SX, LX, SR, LR etc

　　Cable Troubleshooting Knowledge / Experience

　　Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing

　　Fluke Aircheck: Wireless Testing

　　Strong communication skills when using phone, email, or face to face

　　Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)

　　Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)

　　Must be able to work independently as well as in teams of 3-4 and be flexible

　　Must be able to lift 35 lbs. solo

　　Must be willing to travel between buildings using personal car / foot

　　May be required to walk / sit / stand / crawl / kneel for extended periods

　　Must have excellent customer service skills and written / verbal communication skills

　　Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10

　　We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

　　W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

　　CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.