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Level 2 OSS Networking Technician
Level 2 OSS Networking Technician-March 2024
Chandler
Mar 28, 2026
About Level 2 OSS Networking Technician

  e X cell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

  Required Qualifications

  • Candidate must be located within commuting distance of Santa Clara; Chandler, Arizona or Hillsboro, Oregon or be willing to relocate to the area. This position may require travel in the US

  • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education.

  2+ years of IT experience.

  Previous work experience performing Asset management and inventory functions.

  Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support for Network related Service Request, Asset Management & Inventory, Decommissioning of assets, and Material Ordering.

  Must be a highly organized individual to manage the IT assets including coordinating ordering, validation of purchase, physical receipt, storage, software licenses, certificates of authenticity, and any other relevant documentation.

  IT assets must be identified, located, and stored in the approved physical location and within the asset management tracking system to allow for quickly finding and assigning to associated Tickets and Techs

  Ensure the accuracy of newly received asset record information as well existing asset changes in up to date in our asset management database (Service Now)

  Working knowledge of Microsoft Excel for creating or maintaining Excel spreadsheets that are used for tracking, reporting informational and metric accountability purposes.

  Accountable for Receiving of our Network hardware or material shipments.

  Validation Purchase Order accuracy of Hardware/Material received.

  Moving of Equipment from dock to staging areas install destination.

  Unboxing, Discard and Recycling of materials.

  Scanning and labeling of devices (network or server) as needed

  Designate parts identified for spare part stock inventory.

  Proper e-waste handling and disposal

  Facilitate equipment shipping and receiving as needed (i.e., site to site material transfers, vendor returns).

  Provide Escort Service for Vendors/Techs.

  Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles)

  Must be able to perform work while on a ladder (use of ladders is required for top of rack installations)

  Must be able to work independently as well as in teams of 3-4 and be flexible.

  Must be able to lift 35 lbs. solo.

  Must be willing to travel between buildings using personal car/foot.

  May be required to walk/sit/stand/crawl/kneel for extended periods.

  Must have excellent customer service skills and written/verbal communication skills.

  Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10.

  Other related tasks required:

  Candidate will also be required to assistance with hardware Rack & Stack installation or decommissioning of both Network and Server equipment, cable management, and Fiber and/or Copper Patch cables.

  He/she will provide Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers.

  He/she may also be required to assistance in Incident support by working with remote Level 2/3 Network teams to assist in resolving outages, fixing issues including replacement of faulty cabling or hardware components.

  The job entails working in network rooms, office, lab, factory, datacenters. Should be able to communicate by telephone, email, or face to face.

  Preferred Qualifications

  Knowledge and or Experience in

  Structured Network Cabling

  Copper: Cat5, Cat5e, Cat6, Connector Types - RJ45

  Fiber: Multimode, Single Mode, Connector Types – ST, SC, LC

  WIFI H/W

  Wireless LAN Controllers

  Wireless Access Points

  Networking

  IP Addressing, Layer 2 VLAN etc.

  Knowledge / Experience in Ethernet Switching H/W

  Chassis, Supervisor, Line Cards, Power Supplies etc

  Transceiver Types – SX, LX, SR, LR etc

  Cable Troubleshooting Knowledge / Experience

  Fluke Testers: Copper - Wire Map, Link Test etc, Fiber – OTDR Testing

  Fluke Aircheck: Wireless Testing

  We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

  W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

  CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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