LensCrafters Eden Prairie - Assistant Manager

Date: Apr 24, 2024

Brand: LensCrafters

Location:

Eden Prairie, MN, US, 55344

Requisition ID: 844336

Store # : 002701 LensCrafters

Position: Full-Time

Total Rewards: Benefits/Incentive Information (https://careers.essilorluxottica.com/content/Benefits-and-Perks/?locale=en_US)

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager behaves as a business owner within the marketplace LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community delivers key performance metrics.

MAJOR DUTIES RESPONSIBILITIES

• Delivers quality improvement to exceed all key performance indicators (KPIs):

o Comp Sales, % Sales to Plan; Conversion Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth Retention Goals; Net Promoter Score; Current year objectives

• Strong understanding of retail business translating to positive sales, business results understanding the market competitors

• Supports store business plans to maximize sales profit

• Partner with store manager to lead develop team

• Delivers clear, constructive, timely feedback partners with Store Manager on development

• Executes visual directives maintains store appearance

• Maintains positive working relationship with doctors

• Promotes team compliance to all policies

• Performs administrative duties

• Works a flexible schedule, including nights weekends

BASIC QUALIFICATIONS

• High School graduate or equivalent

• 1+ year(s) management/supervisory experience with direct reports

• Knowledge of retail operations, processes policies

• Strong basic math skills

• Familiarity with cash register, computers calculators

• Must have a strong command of the English language for all written correspondence oral communication

• Strong communicator listener

• Demonstrated high-level of selling skills

• Proven ability to problem solve

PREFERRED QUALIFICATIONS

• College degree or equivalent

• Previous experience in leadership position within retail customer service industry

• Knowledge of basic optics

• Knowledge of current store merchandise

• State licensure (if applicable) /or ABO Certification in non-licensed states

• Brand Final Inspector Certification

• Brand Quality, Fitting Adjusting Program

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Minneapolis

Job Segment: Assistant Manager, Manager, Management