Legal Market Researcher Thomson Reuters is hiring a Legal Market Researcher. As a Legal Market Researcher, you'll be primarily responsible for interviewing senior legal decision makers on a variety of issues. You will join our team of in-house experts and develop into a Legal Market Researcher with the skills to conduct professional interviews and transcribe to a high quality. What we can offer you: Understanding and presenting our knowledge-based incentives you will become familiar with Thomson Reuters Institute research incentives, and be able to confidently explain these to respondents to encourage participation in our research. Become efficient in the use of Salesforce. You will undergo a week of training during your first week and learn how to input data and update our internal database. Develop and improve skills in qualitative interviewing You will learn to conduct a professional telephone interview and capture key insights that are used within our published reports. Opportunities to develop skills. For example, digital analytics walkthroughs, Linkedin training for corporate use, and assisting Custom Insight projects. (Subject to passing probation and completing monthly individual targets) About the Role In this opportunity as Legal Market Researcher, you will: Outbound call recruiting legal decision makers for our flagship project and work towards a monthly target and yearly completion. Secure and conduct telephone interviews. You will be responsible for conducting high quality calls to support a team-based quota of interviews each month. Maintain consistent and accurate recording of respondents' answers, both during an interview and with the use of call recordings. Manage your own schedule of interview appointments and provide clear communication to respondents. Keep database accurate and up-to-date with the latest information from/about respondents using computer systems Need to have a good working knowledge of Microsoft Office. You will also receive training to operate our CRM database via Salesforce. About You You're a fit for the role of Legal Market Researcher if you have: Good literacy, numeracy and spoken communication skills will be essential Outbound calling experience (e.g. sales, market research) Experience dealing with clients / customers in a professional, courteous manner The ability to work to targets - setting goals and working to individual or team targets A background or interest in the legal market or research is beneficial, but not essential HS diploma or equivalent What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-DS4 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings to know more. More information about Thomson Reuters can be found on . As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.