Description

　　The central leads management team within international seller services is looking for a Business Analyst. We are looking for customer obsessed, data driven professionals to join our growing team and solve some of the hardest problems for our customers. If you want operate at start up speed and build a service which advertisers and shoppers love, this might be the place for you.

　　The business analyst is responsible for driving deep insights about Leads Management and driving continuous improvement using the data. The person should have a detailed understanding of a business requirement or the ability to quickly get to the root cause of a particular business issue, and draft solutions to meet requirements or resolve the root problems. You will work closely with program managers, business intelligence engineers, data scientists and product managers to analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, and expose data from our group to wider teams in intuitive ways.

　　Key job responsibilities

　　• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.

　　• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team

　　• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories

　　• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks

　　• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

　　• Define the business problem and solution approach autonomously with limited guidance.

　　• Write concise documents communicating results to stakeholders and visualize data to drive decision making

　　A day in the life

　　• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. within SQL, Tableau and Quicksight.

　　• Define the data elements and data structure that our team should leverage to enable analytical and reporting capabilities for our business development team

　　• Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow presence in new and existing territories

　　• Preparing and delivering business reviews to the senior management team regarding progress and roadblocks

　　• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

　　• Define the business problem and solution approach autonomously with limited guidance.

　　• Write concise documents communicating results to stakeholders and visualize data to drive decision making

　　About the team

　　Leads Management team (Amazon International Seller Services) supports the International Sales teams in lead generation and lead qualification activities for the entire gamut of Amazon services. Leads management team works in collaboration with a Data Science/BIE team to deliver high quality leads to the Seller management/recruiting teams across the globe

　　We are open to hiring candidates to work out of one of the following locations:

　　Hyderabad, TS, IND

　　Basic Qualifications

　　3+ years of sales or account management experience

　　3+ years of digital advertising and client facing roles experience

　　Experience with Excel

　　Experience analyzing data and best practices to assess performance drivers

　　Ability to work with IT systems, analyze large amount data. Knowledge on data tools like MS Excel, SQL to prepare, track and report the WBR/MBR metrics. Perform data analysis on need basis

　　3+ years of experience in handling live projects/programs end to end, by owning the delivery and reporting

　　Bachelor's degree required, MBA is a plus

　　Communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner

　　Interest in e-Commerce/Online business

　　Ability to achieve results independently in a fast-paced, challenging environment and passion for delivering great customer experience

　　Attention to detail and high capability to work on different projects in parallel

　　Creative and analytical problem solver with a passion for operational excellence

　　Experience analyzing data and best practices to assess performance drivers

　　Experience in an analytical, results-oriented environment with external customer interaction

　　Ability to display complex quantitative data in a simple, intuitive format and to present findings in a clear and concise manner

　　Preferred Qualifications

　　Experience analyzing key open issues and resolution metrics for each of the managed accounts

　　Experience in relationship management within technology, start-ups, or SaaS Platforms

　　E-Commerce experience preferred

　　Previous responsibility for strategic development, product management or product marketing, revenue targets and quotas is desirable

　　Experience of CRMs e.g. Salesforce, sales and marketing automation tools

　　Experience of working on projects with global stakeholders

　　Experience in an analytical, results-oriented environment with external customer interaction

　　Knowledgeable in a variety of strategies for querying, processing, persisting, analyzing and presenting data. SQL knowledge. Maintain and refine straightforward ETL. Create and populate data structures using one or more schema definition languages (e.g. DDL, SDL, XSD, RDF). Write secure, stable, testable, maintainable code with minimal defects

　　3+ years of relevant experience in a data analyst or statistical analysis role (can work as internal BA/BIE for team)

　　Experience in developing requirements and formulating business metrics for reporting, familiarity with data visualization tools, e.g. Tableau, PowerBI, Quicksight