The Leadership Program Manager has a crucial role within the VCA organization, responsible for the successful deployment and facilitation of the leadership training agenda.

　　This role requires excellent facilitation and communication skills, managing live in-person and virtual training program environments. Drives efficient and effective program/training deployment practices across multi-units and regions. This role requires strong collaboration skills, an understanding of leadership principles, and the ability to manage complex projects. This position partners closely with senior leaders across the organization to assess and deliver training needs in support of VCA’s goals and objectives. 20-25% travel is required for this position.

　　ESSENTIAL RESPONSIBILITIES AND TASKS

　　Facilitation: Facilitates highly engaging and interactive virtual and live in-person trainings and workshops across VCA. Collects and analyzes feedback from training for improvements and shares insights and recommendations with senior leaders.

　　Delivers train-the-trainer sessions and maintains the certification process of Field Trainers. Trains and coaches Certified Field Trainers to deliver consistent and quality in-person and virtual training experiences.

　　Business Partnering: Partners and consults with the Leadership Director and VCA leaders to assess hospital and regional leadership training needs, deploy nationwide training solutions, and recommend training resources and tools.

　　Learning Outcome Definition: Work with stakeholders to define clear and desirable learning outcomes. These outcomes should be closely aligned with the organization's performance expectations, ensuring that the leadership development programs are relevant and impactful.

　　Curriculum Development: Contribute to selecting, designing, and developing contemporary and relevant leadership development content. This may involve collaborating with subject matter experts, instructional designers, and content developers to create engaging and effective learning materials.

　　Team Management: Oversee teams responsible for the operational aspects of program delivery. This includes coordinating facilitators, trainers, data and reporting accuracy in Learning Management System and support staff to ensure smooth program execution. The Leadership Program Manager is also responsible for ensuring that the programs meet their objectives and that participants have a positive learning experience.

　　Data Analysis & Reporting: Gather and analyze learning records and data related to leadership development programs. Use this information to assess the impact of the programs and make data-driven decisions. Provide regular progress reports to stakeholders, including senior leaders and executives. These reports should highlight the effectiveness of the leadership development programs and any areas for improvement.

　　Maintains and completes assigned projects on time and within budget. Responsible for appropriate stakeholder management and change management throughout the execution of the assigned project.

　　EDUCATION/EXPERIENCE

　　Bachelor’s degree in Business Administration, Human Resources or Training/Education or related field, or equivalent

　　3 years of proven experience in teaching, training or facilitation

　　Veterinary Industry or related healthcare field

　　Certifications in either of the following: Situational Leadership SLXII, MBTI or DISC, Crucial Conversations, Korn Ferry 360, Coaching Certification, Virtual or In-Person Facilitation Training, etc.

　　Advanced in Microsoft Office

　　Ability to read, write and speak in English / French Canadian

　　*All degrees will be deemed “or equivalent combination of education and experience” unless absolutely required to do the job (i.e., DVM degree for Veterinarian, Law degree for Attorney, etc.).

　　PREFERRED SKILLS AND QUALIFICATIONS

　　Strong analytical, verbal, written and interpersonal communication skills

　　Strong skills in planning, resourcing, and monitoring effective delivery of training

　　Advance facilitation skills that include the ability to deliver programs in ways that are interactive and exciting, engaging, and that have a positive impact on overall learner engagement

　　Excellent time management and organizational skills

　　Solid knowledge of training and facilitation techniques

　　CORE COMPETENCIES

　　Communicates Effectively

　　Self-Awareness

　　Approachability

　　Business Acumen

　　Situational Adaptability

　　Resourcefulness

　　Action Oriented

　　Collaborates

　　Self-Development

　　Builds Network

　　Motivating Others

　　Client-Focused

　　Building Effective Teams

　　Talent Development

　　Talent Acquisition

　　Conflict Management

　　Fostering Effective Relationships

　　Dealing with Ambiguity

　　Creativity

　　Cultivating Vision & Purpose

　　Planning & Priority Setting

　　Creativity

　　Decision Quality

　　Problem Solving

　　Additional Information

　　If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

　　Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

　　The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

　　We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com