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Lead Policy Analyst, Customer Energy Management NY
Lead Policy Analyst, Customer Energy Management NY-March 2024
Buffalo
Mar 29, 2026
About Lead Policy Analyst, Customer Energy Management NY

  About us

  Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.National Grid is hiring a Lead Policy Analyst for our New York Customer Energy Management department for location in any one of our NY offices: Buffalo, Syracuse, Albany, or Brooklyn NY.

  Job Purpose

  The Lead Policy Analyst will lead the energy efficiency and electric demand regulatory strategy providing support in reporting, compliance, planning, and regulatory analysis to achieve alignment of internal, regulatory, and stakeholder priorities while maintaining a focus on meeting customer needs and expectations for energy efficiency, demand response, beneficial electrification, and other clean energy solutions.

  This role is based within CEM NY's Policy Team that leads the development of energy efficiency plans to be filed with regulators on behalf of the Company. The role will have a focus on energy policy analysis, development, and advocacy. Expertise working cross-functionally is critical in this role to ensure many Company and stakeholder needs are managed on an aggressive timeline.

  Key Accountabilities

  Typical Job Responsibilities (Including, but not limited to):

  Lead in the development and implementation of the energy efficiency policy strategy for all three operating companies in New York ensuring energy efficiency policies of the organization align with the policies outlined by government agenciesAnalyze and distil climate-related findings to inform internal or external stakeholdersSupports CEM Policy Team by contributing to reporting, compliance, planning and regulatory analysis functions, as required. Collaborates with CEM Product Developers and Product Owners in fulfilling these tasks

  * Tracks, communicates, and summarizes relevant regulatory filings and orders in the NY Public Service Commission dockets. Communicates relevant policy development and trends to the CEM NY, Delivery, Legal, Corporate Affairs, and Regulatory Strategy teams. Leads CEM response to active filings. Supports rate case development efforts from a policy perspective

  * Develops an understanding of customer needs and priorities, including differences that may exist among segments of customers. Applies critical thinking through insight gained via customer experiences, research, analysis, CEM team experience, and best practices to advocate for energy efficiency policy solutions that meet or exceed customer expectations.

  

  Understands New York's climate and energy policies in The Climate Leadership and Community Protection Act (CLCPA), the New Efficiency New York (NE:NY) docket, the Energy Efficiency and Building Electrification (EE:BE) planning process currently in progress, and supports the Company's 80x50 goal to reduce greenhouse gas emissions ensuring that these goals are represented during the energy efficiency planning process by working with policy makers collaboratively

  * Comfortable and confident presenting in front of an audience to include internal and external stakeholders, advisory councils, and regulators at the NY Public Service Commission and Department of Public Service developing trust-based relationships.

  * Leads the optimization of product and service development to support regulatory requirements, meet compliance obligations, electric and gas delivery system needs, and achieve success by creating value for customers and driving improved financial outcomes for National GridPrepares a variety of energy efficiency related regulatory strategy papers, reports, summary documents to integrate energy policy improvements and/or compliance activities.

  Qualifications

  Bachelor's degree in a relevant discipline such as energy, environmental, or sustainability policy, environmental regulation, coupled with 7+ years of related experience in one or more of the following fields related to energy: energy policy and government, regulatory strategy, commercial or residential energy efficiency, energy efficiency evaluation, or similar rolesExcellent understanding of the electric and gas industry; a sound knowledge of local and national energy policy, energy efficiency program planning, design, implementation, and evaluationDemonstrated capability in energy efficiency policy design in the relevant energy sectorsProficient in relevant software e.g. Microsoft Office products (Excel, Word, PowerPoint)

  

  Excellent oral, written, and presentation communications skills representing in regulatory forumsSees patterns or trends in energy efficiency, demand management, and climate change data, noticing when something is similar to the past and applying previous learning to current situationEstablishes the facts by digging deeper, asking probing questions and challenging initial responses from different sources within the customer energy efficiency areaPromotes team effectiveness by soliciting input from team members, communicating expectations of the team and delegating responsibilities while providing support and structureExperience tracking, analyzing, and reporting on how the following will affect the ability of company/state to achieve climate and energy goals, energy costs, energy reliability and resilience, and customer energy burden: federal and state clean energy policies and programs, utility clean energy planning and activities, renewable portfolio standards and compliance mechanisms, utility regulatory policies and regulation.Experience leading large stakeholder workgroups, including establishing team objectives, building consensus, and achieving actionable outcomes.

  More Information

  #LI-Hybrid

  #LI-STR1

  Salary

  Upstate NY $104,000 - $122,000 a year

  Downstate NY: $124,000 - $146,000 a year

  This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

  

  National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

  Minimum Salary: 104000.00Maximum Salary: 104000.00Salary Unit: Yearly

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