This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11610724 Overview
Position Title Lead Installer (Residential/Light Commercial)
Reports To: Field Supervisor or General Manager
Status: Permanent Full-Time
Category: Installation
Location Name: Chief Bauer
Location Address: 520 Hickory Street, Champaign, IL 61820
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees withtraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERT!
Position Summary:
Responsible for the complete and satisfactory installation ofresidential and/or light commercial HVAC equipment and accessories.Communicates with customer to answer questions, resolves problems, andensures complete customer satisfaction. Promotes products and servicesto customer. Trains other installers, performs install work on moredifficult situations, and assists the Field Supervisor or GeneralManager on work audits, site supervision, and work planning. Works underthe direction of the Field Supervisor or General Manager.
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed tosupport employees and their families in managing their health andwellness needs. Following is a summary of the many benefits that couldbe available to you as a Service Experts valued employee.
Competitive Pay, including incentive opportunities for manypositionsPaid Time Off and Company Holiday Pay{=html}<>- Medical /Dental /Vision Insurance programs- 401(k) Retirement Savings Plan with company-matching contributions- Life Insurance, for you and options you can elect for your family- Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work- Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
{=html}<>- World Class Training opportunities through our Experts University- Career Development opportunities
Service Experts Heating & Air Conditioningis an equal opportunityemployer and all qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, nationalorigin, disability status, protected veteran status, or any othercharacteristic protected by law.
Responsibilities
Key Responsibilities:
Works under the direction of the Field Supervisor or General Managerto install HVAC equipment and accessories in the customer\'s homeInstalls heating, air conditioning, ventilation, and refrigerationequipment, as well as accessories, in accordance with companyrequirements and manufacture specifications. As needed, performslimited diagnostics.Designs, fabricates, and installs various ducts and duct fittings asrequiredPerforms start-ups on air conditioning and heating systems and othercomponentsDelivers excellent customer service and sustains high levels ofcustomer satisfaction.Promotes products and services to the customer. Calls Sales andService Coordinator with specifics on replacement product salesleads generated from customer service visit.Responsible for delivery and removal of equipment needed to completethe installation workEnsures company property, vehicles, and tools are being properlyused, maintained, and accounted for Completes all paperwork in aneat, accurate, thorough, and timely manner. Collects payment fromcustomerRepresents the company professional y, honestly, and ethically inall business matters and concernsResponsible for keeping installation vehicle clean and neat bothinside and outside in keeping with the company\'s professional imageFollows standard procedures and process, ensures that the companyvehicle is properly stocked, returns defective warranty parts tobranch, and orders/replenishes vehicle stock as needed. May beresponsible for completing material requisition forms and relatedadministrative activities.Assists the Field Supervisor or General Manager with sitesupervision, planning, and estimatingAssists the Field Supervisor or General Manager with completingquality audits on selected installations to ensure superiorperformance, quality, and customer satisfactionTrains other installers in technical skills and company procedures,as assignedPerforms similar/other duties as needed or assignedHealth & Safety Roles and Responsibilities
Repor