Home
/
Customer Service
/
Lead Field Service Representative
Lead Field Service Representative-January 2024
Eddystone
Jan 16, 2026
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
VIEW COMPANY PROFILE >>
About Lead Field Service Representative

  Eaton's ESSG EESSD Electrical Engrg Svcs Systems Div division is currently seeking a Lead Field Service Representative.

  The expected annual salary range for this role is $88499.97 - $129799.96 a year.

  Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

  What you'll do:

  As a Lead Field Service Representative, you will be responsible for providing field service support and consultation such as acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems. You will advise customers and provide best technical solutions to solve customer issues. You will complete assigned jobs with assistance from lead technicians and engineers. In addition, you will conduct required tests and calibration using test equipment and check and maintain equipment to ensure compliance with applicable standards.

  In this role, you will:

  Work on assigned projects for electrical equipmentDeliver technical solutions to customersPerform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigationsDisplay proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design

  Qualifications:

  Required (Basic) Qualifications:

  High School Diploma or higher with a minimum of 7 year of field service experience evaluating and servicing electrical distribution or control systemsPossess and maintain a valid and unrestricted driver's licenseMust be legally authorized to work in the United States without company sponsorship.All candidates must reside within a 50-mile radius of the work locations listed. No relocation will be offered for this position. Active Military Service member candidates are exempt from the geographical area limitation.

  Preferred Qualifications:

  Bachelor's degree in engineering (electrical, mechanical or engineering technology) from an accredited institution.Experience performing low & medium voltage switchgear testing; low& medium voltage circuit breaker testing; power transformer testing; power quality measurements, power system troubleshooting, and analysis is requiredExperience with protective relays and low/medium voltage variable frequency drives is highly desirable. Skilled proficiency in one or more of the following: Intermediate Protective Relays, Advanced PQ Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design, OEM/ NETA/ NICET Electrical Testing Methods

  #LI-CM1

  #LI-CM1

  Skills:

  Position Success Criteria:

  Power distribution field experience in servicing, maintaining, and testing electrical power distribution equipment.

  Working knowledge of troubleshooting, tests and repair techniques.

  Demonstrated ability in verbal and written communication skills. Particular skill in communicating technical information to non-technical personnel, educating customers, and presenting information to internal and external customers.

  Advanced understanding of the company's competitor's electrical, electronic and mechanical products and services.

  Knowledge of corporate and business unit policies.

  Working knowledge of all software packages relevant to successful performance of tasks.

  Working knowledge of billing and invoicing policies for service.

  Knowledge of parts, part masters, bill of materials.

  Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

  Has demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction.

  Submit to periodic customer required background and drug screenings.

  We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

  Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

  We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Specialist
6149 - Jacksonville NC - 2900 New Bern Highway, Jacksonville, North Carolina, 28546 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an
Team Leader, Customer Service (B5)
Job Description Team Leader, Customer Service (CC LSG/LPG Order fulfillment ICO)Position Summary: The Customer Service team is responsible for supporting our clients in life science business througho
Support Services Operator Lead
Job Description The Mail Distribution Clerk receives, distributes, and delivers all mail including regular, overnight packages, vendor/messenger deliveries, as well as interoffice mail. Job Responsib
Client Service Coordinator
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterin
Service Consultant
7298 - Roswell - 11450 Alpharetta Hwy, Roswell, Georgia, 30076 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a l
Bilingual Customer Service Representative- Work from Home
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Retail Banker II Float - Middlesex County
Hours 40 Pay Range $22.75 - $34.75 hourly Job Details The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultat
Cashier: UNC Bojangles
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
PBM Client Profitability & Pricing Strategy Manager
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Teller I {Niskayuna} PT 20 hours
Hours 20 Pay Range $20.00 - $27.50 hourly Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex fin
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved