Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

　　Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

　　Position Summary

　　The Lead Director, Engagement is responsible for coordinating all types of provider interactions in order to implement and maintain a robust and successful value-based-contract (VBC) with identified providers. This includes assisting with setup and on-going maintenance of technology/care management engagement and guidance from subject matter experts as needed. This leader will interact with providers on a regular basis to manage and oversee provider engagements in CVS Accountable Care's advanced reimbursement and value-based models. He/she will coordinate internal and external cross-functional groups to carry out the requirements of the program(s) and ensure tools, infrastructure and support opportunities are maximized to their fullest extent. He/she works to ensure that the VBC arrangements are functioning successfully and the VBC arrangements is working to improve quality of care while reducing costs.

　　Fundamental Components:Facilitates and manages a cross-functional team of various internal and external resources to implement and maintain ongoing services deployed in the VBC arrangements. This can range from combinations of financial, technology, clinical and operational elements, essential to support the VBC program model. Establishes and maintains relationships across internal and external organizations to use as support for these provider serving activities. Establishes and manages routine cadence for meetings such as joint operating committees, executive reviews and capability assessments. Regularly interfaces with provider to facilitate implementation/maintenance of provider serving activities and ensure all program requirements are understood and adhered to. Ensures adherence to compliance policies and procedures throughout provider contract, proactively identifying risk and escalating to leadership as appropriate. Responsible for ensuring provider engagement oversight necessary to meet the objective of improving quality of care while reducing costs. Required Qualifications10+ years of work experience with demonstrated career progression5+ years of provider engagement, network or value-based model(s) oversight5+ years of hospital systems and/or health insurance industry experience2+ years of project management experience in a health plan health system or provider organizationPreferred QualificationsACO/managed-care experience desirableProven ability to interact with, influence and collaborate with providers at all levelsExperience managing matrixed staff with ability to leverage non-directs to complete tasksProven track record managing complex projects and/or programs that results in cost savingsGood interpersonal and communications skill and the ability to form strong client relationshipsKnowledge of health care and insurance industryEducationBachelor's degree or equivalent experiencePay Range

　　The typical pay range for this role is:

　　$100,000.00 - $227,000.00

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

　　In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

　　For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.