POSITION SUMMARY:

　　Partner with Leadership, HR organization, and program management to transform the HR operating model

　　Provide strategic guidance and expertise in optimizing HR processes for the APAC organization

　　Lead the business process optimization effort from design to deployment to continuous improvement

　　PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

　　Leadership- Lead/support direct report and indirect reports, in partnership with HR leadership & program office

　　Stakeholder management - establish & maintain strong relationships with HR leadership, executives, and stakeholders, managing expectations & addressing concerns in relation to business process

　　Process evaluation & optimization - assess/evaluate the current processes and identify areas of improvement, conduct analysis to determine process inefficiency/risk/compliance requirements

　　Develop & implement strategies - leveraging leading practices, technology

　　Change Management - develop change management strategies & communication, gain buy-in/alignment, and ensure adoption

　　Data & reporting - utilize data to measure effectiveness and monitor KPI's, identify opportunities from the data

　　QUALIFICATIONS & EXPERIENCE:

　　Education: Bachelor in HRM, Business or applicable field

　　Experience: Minimum of 15 years of HR advisory/consulting and operation experience from both external consultancy and in-house positions in a sizable organization; at least 8 years at leadership level

　　Skills and Capabilities:

　　Extensive experience in HR process improvement, HR operations, HR consulting

　　Proven experience in deployment of other process transformation initiatives

　　Experience in change management

　　Familiarity with HR technology systems and how it can be used as a transformational tool

　　Proficiency in data/metrics/KPI's, and applying to measurement

　　Strong sense of urgency, getting things done, trial & error

　　Excellent communication, facilitation, influencing and negotiation skills

　　Retail background and understanding

　　Lean Six Sigma and/or PMI certifications a plus