“Every person deserves compassion, dignity, and the safety of a place to call home.”

　　Homelessness is the largest social and public health crisis in California. Illumination Foundation (IF) is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

　　Job Description

　　The Lead Case Manager is responsible for assessing the strengths and needs of homeless clients, developing care plans for clients within their service area, and overseeing client care within their assigned program. The Lead Case Manager will work closely with the Program Manager to ensure contract compliance and outcomes. 

　　The pay range for this position is $25.00 - $28.00 per hour, depending on experience. 

　　Responsibilities

　　Client Care Oversight

　　Develop care plans for clients within assigned programs.

　　Oversee the care plans in partnership with the Program Manager by conducting monthly meetings with care teams

　　Oversee client assessments to evaluate client’s need, develop treatment plan for client, monitor progress, provide assistance and referrals, set-up and follow-up with weekly goals for case managers to work on with clients.

　　Provide crisis intervention for all clients within program are

　　Direct Client Care

　　Meet with clients as often as needed to carry out the goals of the care plan

　　Assist clients in connecting to any basic needs resources

　　Supervision

　　Supervise assigned cms weekly to discuss client care and assist in strategic problem solving to overcome barriers

　　Conduct monthly care team meetings with all relevant members of the client’s care team

　　Provide direct case management to participants as needed; supervise all case management activities carried out by employees, volunteers, and interns to ensure participants receive excellent service.

　　Administrative/ Record Keeping

　　Track client and program data using Google docs and HMIS

　　Create, maintain, and organize client case files with necessary documentation

　　Complete Client Outcome Matrix when due and input into HMIS

　　Complete weekly and monthly reporting

　　Use outcome measurements

　　Maintain updated and accurate case notes

　　Complete BPS forms, weekly goals, and exit forms

　　Create, fax, email and send documents on client’s behalf

　　Attend weekly individual supervision session with immediate supervisor to discuss program organization, client’s progress, new strategies to meet client’s level of need and improve treatment plan

　　Collaborations

　　Participate in Case Management Team Meetings and staff meetings

　　Network with community providers

　　Mission Support

　　Demonstrate a commitment to Illumination Foundation’s mission and core values, while developing and maintaining respect and harmony with all employees and management.

　　Must demonstrate the ability to grasp new skills/procedures and foster a positive attitude toward changes.

　　Must be an asset to the organization and a positive influence on co-workers, while displaying respect toward clients and others in the workplace

　　Acts in an ethical manner reflecting core values of integrity, transparency, accountability, respect and responsibility. Acts above reproach in all that is done on behalf of Illumination Foundation.

　　Models openness, honesty and accountability to colleagues, volunteers, donors and all others involved with Illumination Foundation.

　　Must maintain confidentiality of work related information and materials.

　　Must accept personal responsibility and accountability for performance of duties.

　　Support volunteers as needed; may be required to supervise volunteer

　　Preferred Experience/ Minimum Qualifications

　　Required:

　　2 years of experience and/or Bachelor's degree in Social Services, Healthcare or related field experience.

　　Homeless services, case management, mental health, permanent supportive housing experience

　　Valid CA drivers license

　　At least 1 years of experience working with at risk/homeless individuals (preferred)

　　Must be familiar with VI-SPDAT.

　　Preferred:

　　Bilingual in English and Spanish.

　　Experience in the area of non-profit housing and/or housing for people with disabilities and chronic health conditions

　　Master's degree preferred

　　Proficiency in Google Suite and Microsoft Office Suite

　　Benefits

　　Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan

　　Dental and Vision Insurance

　　Life, AD&D and LTD Insurance funded 100% by Illumination Foundation

　　Employee Assistance Program

　　Professional Development Reimbursement

　　401K with Company Matching

　　10 days vacation PTO/year

　　6 days sick PTO/year

　　10 days holiday PTO/year

　　Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

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