At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

　　Come join us and be part of a purpose driven company who is invested in your future!

　　Job Summary

　　This position is responsible for driving delivery, contingency planning, business results, and strategic planning for the customer experience omni-channel personalization program consisting of multiple projects or initiatives in support of assigned line of business strategy. Oversees the day-to-day activities of project delivery and contingency execution strategy, vendors relationship management, and business partner engagement while managing various enterprise-wide projects or initiatives. Ensures integration between partner teams and serves as a functional business liaison in the development and implementation of program scope, timing, and budgets as needed, based on the needs of the business. Responsible for tracking key program milestones and recommending adjustments to program leadership and team.

　　Required Job Qualifications:

　　Bachelor's degree and 7 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function4 years of experience leading with large and complex multi-million-dollar projects.Demonstrated experience leading, coaching, and mentoring teams and more junior resourcesExperience communicating with senior management and executive leadership from multiple divisions.Experience developing and delivering presentations to an executive audience.Problem resolution experience and skills.Knowledge of strategic planning techniques and industry trendsExperience interpreting business and financial informationVerbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment.Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.PC proficiency to include MS Office products.Organizational skills.Problem resolution experience and skills.Negotiations skills.Analytical skills.Detail oriented.

　　Preferred Required Job Qualifications:

　　Experience driving personalization efforts at a large organization.Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes. Health insurance or healthcare industry experience.Proven strategic thinking and execution.Ability to drive decisions, create optionality and determine impacts of options.Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations.

　　Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

　　HCSC Employment Statement:

　　HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.