LBM Sales Support Coordinator

　　Location: Woodburn, OR

　　Level: Hourly (Full or Part Time)

　　Division / Department: Lumber & Building Materials

　　Reporting to position: Division Manager

　　Travel: NA

　　About the Role:

　　The Sales Support Coordinator position is crucial in aiding the sales team by managing administrative tasks, coordinating activities, and providing operational support to ensure efficient sales operations. This role involves handling inquiries, managing documentation, coordinating with internal teams and clients, maintaining databases, and supporting the sales process from start to finish.

　　Responsibilities include…

　　Team Work: Contribute to a collaborative team environment, enhancing productivity and supporting team goals.

　　Order Processing: Oversee the complete order processing cycle with a focus on accuracy and efficiency.

　　Reporting: Generate and manage reports related to orders, shipments, inventory, and invoicing.

　　Shipment Tracking and Customer Notifications: Monitor and track shipments for timely deliveries and promptly notify customers when orders are ready for pick up.

　　Document and Project Preparation: Assist in creating and organizing documents, presentations, and project assets.

　　Customer Portal Management: Update the customer portal for accurate divisional information.

　　CRM Maintenance: Regularly update and maintain the Customer Relationship Management system.

　　Other Duties: Handle incoming calls, support inventory management, collect freight rates, maintain documents and reports, arrange meetings, and assist with additional tasks as needed.

　　Education and Experience…

　　High school diploma

　　Associates degree (preferred)

　　Customer service experience is a plus

　　0-2 years sales experience

　　Skills and Abilities…

　　Excellent oral and written communication skills

　　Strong attention to detail

　　Self-driven and eager to learn product knowledge and processes

　　Proficient problem-solving abilities and meeting deadlines

　　Organizational skills with a customer service-oriented approach

　　Proficiency in data entry and technology, especially in Google Suite

　　Positive attitude and engaging personality

　　Benefits available to you…

　　Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available

　　Paid time off to foster work/life balance

　　Profit sharing

　　Bonus Pay opportunities

　　Retirement funding opportunities

　　Education reimbursement

　　Health club reimbursement

　　Career advancement opportunities

　　About Do it Best:

　　At Do it Best, we take pride in being the only U.S.–based and member-owned hardware & lumber/building material buying cooperative in the home improvement industry. We have made it our philosophy to serve over 3,800 member-owned locations across the United States and in over 50 countries by offering a full menu of exceptional merchandise and services to increase our member’s market share and profitability. By reaching over $4 billion in annual sales, Do it Best is the second largest co-op in the industry. Our success stems from our mission to make the best better, and our goal to help our members grow and achieve their dreams.