Principle Responsibilities/Position Purpose:
Maintain a constant supply of clean linens for the hotel.
ESSENTIAL FUNCTIONS
Average
Percent
of Time
60 % Perform all stages of linen processing (i.e., sorting and weighing soiled and unsoiled linen,
loading and unloading washers and dryers, folding and storing linen).
10 % Clean laundry machinery.
10 % Assist in laundry inventories.
10 % Clean laundry area.
5 % Fold and store valet and laundry bags.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of
the following supportive functions, with the percentage of time performing each function to be solely determined
by the supervisor based upon the particular requirements of the company.
• Keep work area neat and organized
• Respond to guest requests.
• Report all mechanical problems and hazardous conditions to supervisor, manager or Security
Department.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and
demonstrate that he or she can perform the essential functions of the job, with or without reasonable
accommodation.
Ability to arrives to work on time and when scheduled.
Ability to stand on feet up to 7 hours a day and work in a fast-paced environment.
Ability to operate washer and dryer equipment.
Physically able to move / lift, large, heavy objects such as: linen, linen carts and/or bags of linen.
Physically able to operate cleaning equipment such as: brooms, spray bottles.
Ability to communicate effectively with guests and team members verbally or in written form, over the
phone or in person.
Ability to learn, follow and enforce standards for cleanliness as they apply to the laundry area.
Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent preferred
EXPERIENCE
6 months laundry experience/housekeeping/janitorial experience preferred.
LICENSES OR CERTIFICATES
No special licenses or certificates required.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or
required articles of clothing will be explained to you as a part of the orientation process.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:
QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Housekeeping and Laundry
Title: Laundry Attendant-The Roosevelt New Orleans, A Waldorf Astoria
Location: null
Requisition ID: HOT0A9AY
EOE/AA/Disabled/Veterans