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Lab / Warehouse Systems Manager
Lab / Warehouse Systems Manager-March 2024
Charlotte
Mar 28, 2026
About Lab / Warehouse Systems Manager

  Description

  How to Maximizeyour opportunity to do rewarding work,your future leadership potential,and your career growth?

  Join an Industry Leader [Become one, too!]

  Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:

  Lab / Warehouse Systems Manager

  This Is What You’ll Do:

  Support the Director of Business Applications in the administration, operational use and support for critical Laboratory and Warehouse business applications (e.g., LIMS, WMS, EMS, etc.) and initiatives that support plasma operations within the Business Applications portfolio.

  Work cohesively with Business Applications Systems Manager and team to ensure planning of releases within the Business Applications portfolio are coordinated and structured efficiently.

  Work cohesively with the Business Applications Support Manager and team to ensure incidents and issues are investigated and resolved according to service level agreements.

  Work cohesively with the Business Analysts Manager and team to ensure application requirements and specifications are documented and impacts to reports are assessed.

  Accountable for the direct management responsibilities of a team of System Analysts.

  Develop and mentor team in program and project management best practices.

  Develop and mentor team in functionality and configuration of Business Applications.

  Drive the completion of business application projects through the full product lifecycle including application selection/procurement, implementation, maintenance, and decommissioning of business applications

  Lead cross-functional project teams coordinating all levels and departments within the organization including Operations, Training, IT, Quality, Customer Support, and external vendors.

  Lead and assist in the development of the project plan, including identifying risks, tasks, resources, deliverables, and timeline.

  Responsible for the coordination and completion of tasks across project teams to ensure high-quality implementations.

  Develop and distribute release notes and other business applications documentation to system users.

  Document key decisions and track outstanding issues.

  Provide lessons learned and process improvements.

  Responsible for the release planning process and change management activities for multiple business applications (e.g., LIMS, WMS, EMS, etc.) utilizing portfolio / program management and project management best practices.

  Track and evaluate business application enhancements, vendor releases, and upgrades as inputs to future projects.

  Develop overall business applications project scopes to ensure applications are maintained in concert with operational strategy and competing priorities.

  Lead and assist in the planning and execution of user conferences to identify organizational efficiencies and process improvements applicable to business applications.

  Provide all required documents to and work in conjunction with Quality department to ensure systems are validated and maintained under change control consistent with Company policies, FDAs, cGMP, and any other regulatory agency requirements.

  Maintain the established Quality System under the quality guidelines and help ensure that all operations involved in the projects comply with the Company’s Quality Program.

  This Is Who You Are:

  Excellent interpersonal skills, strong written and verbal communication skills.

  Highly ambitious and ability to think outside of the box.

  Eager to share new ideas and contribute to a team.

  Self-motivated and willing to assume the initiative.

  Attentive to every detail.

  Capable of thriving while working independently.

  This Is What It Takes:

  Bachelor’s degree in Computer Science, Life Science, Management or related field required.

  Minimum five (5) years of experience in project leadership and / or process improvement.

  Minimum three (3) years of management/supervisory experience.

  Minimum two (2) years of experience in an FDA-regulated environment.

  PMP or another project management credential preferred.

  Lean Six Sigma Green Belt preferred.

  Demonstrated understanding of IT system lifecycles and change management.

  Must be fluent with software validation as it relates to Blood Establishment Computer Systems (BECS) and 21 CFR Part 11.

  Proven track record for leading multiple, complex, and large projects inside a fast-paced company.

  Ability to build relationships with business stakeholders effectively at every level, from frontline staff to corporate executives and external vendors.

  Strategic mindset with strong organizational, analytical, quality detail orientation, negotiation, decision-making, time management and process improvement skills.

  Proven success in a collaborative, team-oriented environment with demonstrated interpersonal, communication and presentation skills with all levels of management.

  Proficient in all MS Office applications; demonstrated advanced functionality of Excel; Microsoft Project experience preferred.

  Ability to work autonomously with very limited supervision.

  Approximately 30% travel is required.

  Do Satisfying Work. Earn Real Rewards and Benefits.

  We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.

  Formal training

  Outstanding plans for medical, dental, and vision insurance

  Health savings account (HSA)

  Employee assistance program (EAP)

  Wellness program

  401 (k) retirement plan

  Paid time off

  Company-paid holidays

  Personal time

  More About Octapharma Plasma, Inc.

  With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

  INNER SATISFACTION.

  OUTSTANDING IMPACT.

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