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Keyholder (FT) - Santa Monica Place
Keyholder (FT) - Santa Monica Place-March 2024
Santa Monica
Mar 27, 2026
About Keyholder (FT) - Santa Monica Place

"Is your passion in retail?” We are looking for a Full Time Keyholder for our store in Santa Monica, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

Create and ensure a cohesive work environment that inspires engagement of associates

Possess the UNTUCKit CORE values

Confidently execute UNTUCKit University training and participate in daily chat-in activities

Ensure high levels of customer satisfaction through excellent sales service

Assess customers’ needs and provide assistance and information on product features

Create a fun, relaxed environment for customers to feel comfortable shopping

Maintain stock room

Open and close the store

Actively maintain a tidy sales floor

Remain knowledgeable on products offered and discuss available options

Cross sell products

Team up with co-workers to ensure proper customer service

Be a vital part of brand decisions with customer feedback and observations

Requirements

Proven work experience as a Sales Associate

Basic understanding of sales principles and customer service practices

Proficiency in Apple products and G-suite, Omni-channel POS systems

Solid communication and interpersonal skills

Customer service focus

Ability to work in the store alone

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.

High school degree; BA/BS degree would be a plus

Full Time

Pay Range: $20-$22 Hourly Rate

Benefits

Health Care Plan (Medical, Dental Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary ADD)

Paid Time Off ( Public Holidays)

Short Term Long Term Disability

Training Development

Casual working environment

Wellness Resources

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