The Harbor Key Customer Manager for Western Washington - Retail is responsible for building and managing strong partnerships with chain and key convenience store customers. This position requires a winning mindset, strong sales motivation and desire to improve our customers' business utilizing superb communication skills in both written and oral presentations/materials, a cross-functional approach to departmental support and operations, and a keen understanding of competitive margin analysis, pricing, deliverables, and consistent revenue production. This remote 95% position is for local candidates within the greater Seattle - South Sound area, it is not being managed from afar.

　　Compensation range: $67,724 - $75,000 first year

　　Benefits Summary: Benefits for Harbor Team Members include vacation, sick time, personal floating holiday, paid holidays, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and some great Harbor perks.

　　Key Performance Measurements:

　　Successfully manage assigned key customer partnerships and strengthen relationships through outstanding support.Achieve targeted gross margin and sales growth across assigned chain customer programs.Help close and onboard new chain customers as assigned.Review and educate supporting Harbor teams on customer requirements.Ensure program integrity is upheld and communicated effectively internally and externally.Achieve program objectives as set by Harbor and the Director of Sales.Essential Job Functions:

　　Develop loyal and profitable relationships with key customers focused on partnership and their mutual success.Manage customer meetings and annual/bi-annual business review processes consistently emphasizing growth and superior support.Manage and review all customer card setups, discounts, and margin.Coordinate, meet with, and communicate ongoing customer needs to internal Harbor teams. Communicate clearly and promptly all follow up needs from customer meetings.Identification, communication, and advisement of program, product and operational needs for key customers relative to current company market strategies.Work closely with the purchasing team on chain purchasing requirements including item selection, vendor pricing and program requirements.May assist, or lead, new key customer or chain business based on company growth strategy.Develop and present customer business reviews thoroughly with thoughtful material and content to ensure growth objective and customer service needs are achieved.Set a consistent rhythm out in the field for customer meeting and location visits.Ability to attend meetings and events as needed at Harbor's corporate offices in Lacey up to 1x month.Execute monthly and annual Key Customer Manager goals that support the departments overarching plan.Knowledge, Skills, and Abilities:

　　Successful track record managing key chain and independent c-store customer relationships.

　　Strong sales experience and a network within the wholesale/retail food industry.

　　History of improving customer profitability and growing business.

　　Knowledge of supply contracts and implementation throughout the supply chain.

　　Strong knowledge of all aspects of pricing negotiation and management for chain customers.

　　Proficient written and verbal communication.

　　Exceptional relationship building skills and desire to create long-lasting business relationships.

　　Proficient with Microsoft Office applications, especially Excel and PowerPoint.

　　Ability to spend nights and days in the field is required on a limited basis.

　　Must have a strong work ethic and be able