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Key Account Manager - Dermatology, South/West England & NW/SW London
Key Account Manager - Dermatology, South/West England & NW/SW London-August 2024
Bideford
Aug 25, 2025
ABOUT NOVARTIS
At Novartis, we’re reimagining medicine to improve people’s lives through innovative science and technology.
10,000+ employees
Biotechnology
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About Key Account Manager - Dermatology, South/West England & NW/SW London

  About the Role

  Location:

  This position will encompass territory across

  South and West of England, South Wales and North West & South West London. The ideal location for this role is M4 corridor (Oxford/Reading/Bristol area) in order to easily reach the main centres.

  About the role:

  This is an exciting brand new opportunity to join a newly formed team and lead the launch of a new indication in dermatology for a biologic treatment across this territory.

  The purpose of the role is to be fully responsible for the launch of this indication, achieving sales targets and promoting the Dermatology products to health care professionals and payors across a number of priority accounts.

  This role is based in UK. Novartis is unable to offer relocation or visa support for this role: please only apply if this location is accessible for you and you have the right to work in the UK.

  #LI Remote

  Key responsibilities:

  • Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives

  • Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales

  • Provide Key account/hospital network support, market access support, including referral networks

  • Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors

  • Achieve agreed contact, coverage and frequency targets through various communication channels

  • Ensure customer satisfaction and best in class customer relationship

  • Ensure the accurate and timely completion of all reports

  • Handle enquiries and complaints quickly and professionally and in accordance with company procedures.

  • Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.

  • Provide input into effective use of promotional funds and territory sales forecasting.

  • Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices.

  KPIs

  • Achievement of sales revenue and market share targets vs plan

  • Responsible for budget allocated to cover customer activities

  • Customer Satisfaction and Customer relationship building

  • Maintenance of Key Accounts -Sales Planning and Reporting

  #LI-NOV

  Diversity & Inclusion / EEO

  We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

  Role Requirements

  Essential requirements:

  - UK NHS experience is essential

  - Significant experience (and success) of Sales in Pharma/healthcare in secondary care is essential

  Desirable requirements:

  - Dermatology experience

  - Biologics experience

  - Market access experience

  - Launch experience

  - Established Network to target Customer Group

  Why Novartis?

  Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

  You'll receive:

  Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.

  Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

  Division

  International

  Business Unit

  Region Europe IMI

  Location

  United Kingdom

  Site

  South West Region

  Company / Legal Entity

  Novartis Pharmaceuticals UK Lt

  Functional Area

  Sales

  Job Type

  Full Time

  Employment Type

  Regular

  Shift Work

  No

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