Position Name: Jr. Systems Engineer (Dedicated)

　　Reports to: Client Technology Manager

　　Location/Type: On-site in Los Angeles, CA

　　Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

　　We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values (https://atlastechnica.com/core-values), thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

　　We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.

　　This position is classified as a 100% dedicated onsite role reporting to a client's office in [REGION]. A great opportunity to join a financial industry-focused MSP and become a dedicated onsite systems engineer at one of our high-profile customers. You will be an extension of the Atlas Support Team on-premises with the client and directly supporting their user base and infrastructure.

　　Responsibilities:

　　Perform IT Support services to users onsite

　　Use of a ticketing system to manage support queries

　　Maintain documentation and comply with rules and guidelines of the organization

　　Adherence to strict change control procedures

　　Requirements:

　　The ideal Jr. Systems Engineer will possess at least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)

　　End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting

　　Strong verbal and written communication skills, responsibility, and follow-through

　　Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)

　　Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy

　　Basic understanding of networking concepts

　　Periodic travel to customer office locations within the metropolitan area will be required

　　The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.

　　Desirable Qualities:

　　Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ

　　Experience working in an MSP environment

　　Support of Sophos or similar product for endpoint threat management

　　Basic understanding of virtualization platforms such as VMware or Hyper-V

　　Experience utilizing the ConnectWise suite of products

　　Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

　　Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.