ABOUT JO MALONE LONDON

　　An understated style. Defined by an unconventional sense of sophistication. With taste that is rarified, yet a touch audacious. Timeless and elegant...but always infused with a charming dash of wit and whimsy.

　　These distinctly British qualities are the heritage, and heart, of Jo Malone London. Since its inception in 1994 - when our founder created a handful of scents revolutionary in their discerning simplicity - Jo Malone London has become a name internationally synonymous with all that is most coveted in British style.

　　The Jo Malone London Studio orchestrates a world of bespoke luxury that

　　is inspired by, and immersed in, modern British culture, curating collaborations between world-renowned master perfumers and London's leading

　　creative talent, from Savile Row to Sloane Street. In working with the most forward-thinking style mavens, Jo Malone London is enduringly at the forefront of perfumery.

　　POSITION SUMMARY

　　This role is responsible for strategically managing retailer business and driving sales performance of Jo Malone London in the UK across online retail partners and pure play sites.

　　You will be working closely with multiple departments across the brand and the business. The role will encompass driving and managing our retailer ecommerce relationships ensuring each account maximises sales target through innovation, brand exposure, and a strong trade. You will be working with internal and external stakeholders analysing brand performance and identifying opportunities to launch new initiatives and improve online shopping experience for Jo Malone London across retailers and pure play websites.

　　You will be an expert in your field, leading and inspiring the Jo Malone Online Team to drive best in class customer experience through brand storytelling, differentiated product assortment and commercial tactics

　　Alongside the Jo Malone London Online Manager you will deliver cohesive online strategy.

　　WHAT THIS ROLE DOES

　　Trading, stock and sales

　　Define and drive the strategy and deliver sales for the Jo Malone London UK across online retailer.com and pure play sites. Work collaboratively with wider brand team to support with forecast and re-phase sale estimates for each online retailer. Compile regular reports and analysis of Brand performance across retailers and pure players to maintain a pulse on the business and identify trends and opportunities. Manage forecasting gift quantities & strategy per retailer.com; including online exclusives. Work with wider brand team on sampling programmes for recruitment & retention initiatives. Contribute to post campaign analysis decks for all key launches, and peak trading periods in order to fully understand performance and key insights to form action for future activities. Share findings with wider teams and in weekly online trade meetings.

　　Planning & Collaboration

　　Meet with National Accounts & Marketing Teams on a weekly basis to develop, maintain and feedback on strategy and operations for all retailers. Lead weekly status calls and monthly planning meetings with retailers to ensure alignment and on-time execution of key initiatives to drive towards joint sales targets. Work with marketing teams to ensure 360 brand approach to all activations online and in store. Build robust marketing strategies for each retailer sites, develop new programs and content plans in order to deliver sales targets. Own the retailer.com P&L and investment planning. Monitor retailer.com business to achieve weekly sales targets, tracking individual accounts monthly sales goals and securing best initiatives as need to meet sales targets. Partner with National Sales team and Supply Chain to ensure optimal stock levels for each retailer Partner with retailers to gain detailed insight on onsite retailer.com analytics including click through, traffic, sales & ROI Lead development of new online content, in collaboration with brand site and marketing teams. Provide on-going guidance and support with strategic program development and tactical execution to maximise retailer.com and pure play sales for the brand. Conduct daily site-walks for key retail partners, raising issues where necessary Manage the day to day relationship with online retailers and pure plays, liaising on sales performance, stock requirements, site updates and content sign offs. Monitor competitor activity. Manage retailer.com and pure players strategy meetings and post strategy meetings actions & follow ups.

　　Team Management

　　Lead and inspire the Brand Online Team. Coach direct reports giving regular feedback on performance as well as ad-hoc training sessions to allow the direct reports to develop and progress. Lead by example and cultivate a supportive and engaging working environment.

　　Qualifications

　　WHAT YOU WILL NEED TO BE SUCCESFUL IN THIS ROLE

　　Strong relationship building skills. Experience with Concession business models and practices Detail oriented, ability to multi-task. Ability to prioritise and manage multiple projects simultaneously in a fast-paced environment. Proficient in Outlook, Excel and PowerPoint. Understanding of digital marketing. Understanding of ecommerce best practise, website metrics, data analysis, and reporting tools. Ability to influence and build brand partnerships. Leadership skills. Analytical skills. Organised and project management skills. Excellent communicator and ability to build strong cross-functional relationships. Results orientated and strong work ethic.

　　Compensation and Benefits

　　Hybrid Working (2 days WFH, 3 days office based) Generous Bonus Opportunity that usually performs ahead of target 25 Days Annual Leave (exc. Bank Holidays) that increases with length of service up to 29 days. 1 additional day of Annual Leave to celebrate your birthday Holiday Purchase scheme that enables you to get five additional days Summer Fridays for five months of the year Market leading Family Leave provisions Generous Staff Discount & Credit Benefits platform with exclusive discounts and offers Mental Health Wellbeing Provisions (Unmind App and Employee Assistant Programme)

　　Job: Online / E-Commerce

　　Primary Location: GB-ENG-London

　　Job Type: Standard

　　Schedule: Full-time

　　Shift: 1st (Day) Shift

　　Job Number: 2314214

　　Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.