The Opportunity

　　Delaware North is hiring a seasonal IT Technician to join our team at Truist Park, in Atlanta, GA. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at Truist Park. If you are an IT Techncian that enjoys troubleshooting, assisting with implementation of computing technology associated with applications, data, communications, hardware, and networks, you will fit right into our collaborative team! Apply now.

　　Pay

　　$18.00 - $27.00 / hour

　　Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

　　Weekly pay

　　Employee assistance program

　　Training and development opportunities

　　Employee discounts

　　Flexible work schedules

　　Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

　　Responsibilities

　　Maintain documents and create, respond, and update help desk tickets and system access requests

　　Use IT tools such as ServiceNow

　　Provide IT Support for the following systems:

　　Retail POS system hardware and software

　　Property Manager System support including interfaces, Citrix and AWS Servers

　　Food & Beverage POS system hardware and software including mobile & kiosk ordering solutions

　　Windows 10, iOS devices, and onsite hosted solutions

　　Back of house workstations and office computers running various desktop and Citrix applications;

　　Analog and IP/VOIP phones

　　Network troubleshooting

　　Wireless Internet including Satellite, Cradle Points, T1s and Fiber

　　Kronos time clocks and Java-based Time Manager

　　Microsoft’s Active Directory

　　Cloud-based email and file storage such as Office 365 and OneDrive

　　Qualifications

　　Minimum 1 year experience in a technical support role

　　Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows

　　Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry

　　Team-oriented and able to prioritize job responsibilities

　　Ability to work a flexible schedule, including nights, weekends, and holidays

　　Shift Details

　　Holidays

　　Event based

　　8 hour shift

　　10 hour shift

　　12 hour shift

　　Who We Are

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.