POSITION: IT Support Specialist (Events Only)

　　DEPARTMENT: Facilities

　　REPORTS TO: Technologies Services Manager

　　FLSA STATUS: Part-time/Hourly/Non-exempt

　　Summary

　　ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part Time IT Support Specialist. Responsible for installations, repairs, maintaining all electronics and telecommunications, audio-visual equipment and related infrastructure and providing support for event technology related services for all ASM-Jacksonville Managed Facilities

　　Essential Duties and Responsibilities

　　Provide necessary information for the proper purchase of preventative and corrective maintenance of equipment and systems.

　　Respond to routine and emergency calls and make necessary repairs.

　　Research, develop and make recommendations in regard to the maintenance and capital improvement of equipment and systems.

　　Monitor system efficiencies and recommend appropriate solutions.

　　Provide event related maintenance, services and support.

　　Conduct regular inspections of workspaces to ensure proper housekeeping, safety and compliance exists for the protection of health, safety and rights of employees and the public.

　　Other duties may be assigned.

　　Qualifications

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Must have basic computer skills.

　　Must have overall understanding and experience in facility management, event industry experience preferred.

　　Must have attention to detail, ability to work independently with little supervision with good organizational skills to productively produce results and handle tasks as assigned in a timely manner.

　　Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays or unexpected events.

　　Must have strong interpersonal skills, positive attitude and be results driven.

　　Excellent customer service skills are a must as the position requires frequent interaction with customers, vendors and visitors to the facilities.

　　Must have and maintain a valid driver’s license and meet the City’s driving requirements for City equipment.

　　Must have ability to possess and maintain current OSHA Forklift and Personnel Lift Certification.

　　Education and/or Experience

　　High school diploma or GED required

　　Six months experience in a technical support or related role required

　　Experience in an event related technical role preferred

　　Knowledge of cabling infrastructure preferred

　　Network and VLAN knowledge and troubleshooting experience preferred

　　Physical Demands

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

　　Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another.

　　Perform manual labor which includes regular ability to lift and hold at least 50 pounds.

　　Requires dexterity and ability to use hands and fingers to operate basic tools and equipment

　　Ability to reach with hands and arms

　　Involved prolonged periods of walking, standing, bending, kneeling, stooping or sitting.

　　Involves climbing (inclusive of ladders over 10’ tall). Must be able to work from scaffolding, catwalks, lifts, etc. and at heights greater than 50 feet.

　　Ability to clearly hear voices, alarms, bells and horns (at a minimum of 85 dB) and ability to speak clearly and audibly.

　　Ability to understand and follow simple directions communicated both orally and written.

　　Ability to read basic written correspondence, plans, diagrams or gauges.

　　Ability to use common hand tools consistent with and appropriate to the task at hand.

　　Ability to visually inspect and to distinguish colors.

　　Must be able to operate equipment such as light trucks, pallet jacks, forklifts, turf mowers, scrubbers, sweepers and other light power driven equipment.

　　Exposed to the potential hazards of the following: extreme noise that can exceed 85 dBA, electrical shock, falls, cuts, bruises, strains and burns.

　　Required to utilize protective equipment as may be needed for the specific task.

　　Respond to routine, precautionary and emergency alarms from building automation and life safety systems. Follow and adhere to all safety precautions and procedures.

　　Exposed to the following weather and working conditions: dirty, hot, cold, wet, slippery, chemicals, fumes, confined areas, ditches or other uncomfortable places.

　　Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

　　Regular travel between building properties required.

　　While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

　　Note

　　The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

　　To Apply

　　Apply at- Employment (jaxevents.com) (https://www.jaxevents.com/p/about/employment)

　　External link

　　Recruiter: Kimberly Escolano

　　ASM Global

　　300 A. Philip Randolph Blvd

　　Jacksonville FL 32202

　　Applicants that need reasonable accommodations to complete the application process may contact

　　904-630-3900

　　ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

　　Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

　　Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.