Description

　　Kforce's client, a fast-growing organization headquartered in Dallas, Texas is seeking an IT Support Specialist. They offer an excellent work-life balance alongside a friendly and service-oriented environment.Summary:The IT Support Specialist will support our employees in multiple U.S. locations, troubleshooting workstations, networks, and tools within the Microsoft suite (AD, 365, Azure).Responsibilities: IT Support Specialist will support hardware, network, LAN/WAN environments Provide support to end-users and monitor ticketing system Work directly with team members on-site and remotely As a IT Support Specialist, you will track user metrics and data, document processes, and procedures New hire workstation set-up and onboarding Work with vendors to evaluate and review hardware and software products

　　Requirements

　　Bachelor's degree or Associate's degree in Information Technology or related field Certifications: A+, Network, Security, Microsoft certifications are a plus Must have 3+ years of experience troubleshooting workstations, networks, and tools within the Microsoft suite (Active Directory, 365, Azure) Experience supporting large teams and organizations Experience handling large volume of tickets Experience supporting on-site and remote customers with any technology issues Experience with remote support (RMM) and enterprise ticketing systems Tools: Microsoft Suite - Office365, Active Directory Administration, and basic Azure support Desire to learn new technologies Availability to work on-site, M-F, during regular business hours

　　The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

　　We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

　　Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

　　This job is not eligible for bonuses, incentives or commissions.

　　Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.