Be visionary

　　Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

　　We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

　　Job Description

　　Job Summary:

　　Provide information technology support to internal end users. Support may be given over the phone using remote assistance tools via the IT Help Desk or in person at the user’s workstation.

　　Essential Duties and Responsibilities may include the following. Other duties may be assigned.

　　Provides IT support encompassing PCs (installation, repair and preventative maintenance), networking, printers, client applications, and phones

　　Assists in determining suitable software to meet user requirements

　　Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computers

　　Provides high quality customer advice and assistance to end users

　　Establishes and maintains system user accounts and security authorizations in accordance with company policy and procedures

　　Answers phone calls or emails and responds to and resolves each issue within the required service levels

　　Records support requests in the service desk tool

　　Assists in the installation, implementation, and upgrades of internal systems. May maintain a tracking system for usage evaluation.

　　Maintains an inventory of all site IT equipment, hardware, software and supplies

　　Creates Knowledge Base articles as repetitive issues arise

　　Provides on call or after hours support as needed

　　Qualifications:

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Education and/or Experience:

　　Some degree of vocational or technical training and at least 2-4 years of experience in an information technology service & support role; or equivalent combination of education and experience. Experience working in a fast-paced environment under pressure.

　　Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

　　Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

　　You may not realize it, but Teledyne enables many of the products and services you use every day .

　　Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.