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IT Support Specialist
IT Support Specialist-March 2024
Itasca
Mar 28, 2026
About IT Support Specialist

  This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11606994 ElementSolutions\\Equal Opportunity Employer: Minority/Female/Veteran/Disabled/GenderIdentity/Sexual Orientation\\

  Business OverviewElement Solutions Inc. (NYSE: ESI) is a leading specialty chemicalscompany whose operating businesses formulate a broad range of solutionsthat enhance the performance of products people use every day. Developedin multi-step technological processes, our innovative solutionsenable our customers\' manufacturingprocessesin several key segments, including electronic circuitry, communicationinfrastructure, automotive systems, industrial surface finishing,consumer packaging, and offshore energy.

  Customers of our businesses use our innovation as a competitiveadvantage, relying on us to help them navigate in fast-paced,high-growth markets. For example, in-car technology, from infotainmentto driver assistance, is accelerating the pace of new productdevelopment and changing the competitive playing field for automotivemanufacturers. With a long-standing presence in automotive markets and adeep market expertise in electronics, we sit at the intersection of thisfast-growing market. The breadth of ourofferingsprovide strong strategic value to the end markets we serve.

  Job PurposeThe role is responsible for supporting and enhancing the current ITinfrastructure, applications, and communications for multiple sites. Thecandidate will be responsible for continuation of day-to-day operationsand work closely with the helpdesk, global infrastructure application,and program management teams to resolve issues and implement futureenhancements on supported sites.

  Job ResponsibilitiesThe role includes ticket handling, desktop support, WAN, LAN, telecom,servers, storage, network infrastructure (switches, routers, etc.),desktop support, virtualization, security updates and patching andapplication delivery platforms including local MES systems.

  Requirements & Qualifications5+ years Desktop/Network support work experienceUnderstanding of business processesFluent English is essentialSkillsWindows desktop and server experience required

  Productivity Tool experience Microsoft Office

  Strong written and verbal communication skills

  Team-oriented

  Ability to explain complex technical information clearly to non-IT users

  ITIL certification would be a plus

  Analytical and problem-solving skills

  Manage change effectively (Change Management)

  \

  PI235472812

  \\Element Solutions is an Equal Opportunity Employer and does notdiscriminate against any applicants for employment based on their race,color, religion, sex (including pregnancy, sexual orientation, or genderidentity), national origin, age, physical or mental disability, geneticinformation, veteran status, uniformed service member status, or anyother status protected by law.

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