Job Family: Manufacturing

　　Req ID: 404513

　　Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

　　We are seeking a highly motivated and technically skilled IT professional to join our team as an IT Support Professional. This role is vital in ensuring all IT devices, including PCs and printers, are operational, up-to-date, and optimized to support the seamless operations of our manufacturing site. The successful candidate will provide daily on-site IT support and play a crucial role in maintaining and enhancing our technology infrastructure.

　　You'll make an impact by:

　　Device Maintenance and Troubleshooting:

　　Diagnose and resolve hardware and software issues promptly and efficiently, minimizing downtime for manufacturing operations.

　　Implement proactive measures to prevent potential IT-related disruptions and address emerging concerns swiftly.

　　Software and Operating System Management:

　　Ensure all devices are running the latest and secure software versions and operating system updates.

　　Coordinate and oversee software installations, updates, and patches, ensuring compliance with organizational policies and licensing agreements.

　　Network and Connectivity Support:

　　Monitor and maintain network connectivity and resolve any connectivity issues that may arise within the manufacturing site.

　　Collaborate with network administrators to network-related problems and implement necessary enhancements.

　　User Support and Training:

　　Provide frontline support to manufacturing site employees, assisting with IT-related queries and technical issues as first point of contact.

　　Conduct training sessions to educate employees managing production devices.

　　Hardware Inventory and Procurement:

　　Maintain an accurate inventory of all IT hardware and accessories.

　　Collaborate with procurement teams to ensure timely acquisition and replacement of IT equipment, adhering to budgetary constraints and organizational standards.

　　Security and Compliance:

　　Implement and enforce security protocols to ensure compliance.

　　Work closely with the information and cyber security teams to take appropriate actions to mitigate risks.

　　Documentation and Reporting:

　　Maintain comprehensive and up-to-date documentation of IT-related processes, procedures and incident reports.

　　Generate regular reports on IT device status, performance and incidents for management review and decision-making.

　　You’ll win us over by having the following qualifications:

　　Basic Qualifications:

　　• High School Diploma or GED equivalency at minimum.

　　• 3-5 years experience with desktop support in a Microsoft environment.

　　• Working knowledge of TCP/IP (IP addressing, subnets, default gateway).

　　• Strong knowledge of hardware and software troubleshooting and maintenance.

　　• Proficient with Microsoft Office applications (Word, Excel, Visio, Power Point).

　　• Experience supporting PC’s running a Microsoft operating system.

　　• Experience working with Active Directory.

　　Preferred Qualifications

　　• Preferred certifications

　　Microsoft Modern Desktop Administrator

　　CompTIA IT Fundamentals

　　CompTIA A• Beginner knowledge of Microsoft Azure in a Large Enterprise Environment.

　　• Beginner to Intermediate knowledge of Zebra Label Printers

　　Applicants must be legally authorized for employment in the United States. Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

　　You’ll benefit from:

　　• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

　　• The pay range for this position is $65,240 - $111,840. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

　　Create a better #TomorrowWithUs

　　About Siemens:

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

　　Our Commitment to Diversity, Equity, and Inclusion:

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) ..

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

　　#LI-VC1 #On-Site

　　Equal Employment Opportunity Statement

　　Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

　　EEO is the Law

　　Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

　　Pay Transparency Non-Discrimination Provision

　　Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

　　California Privacy Notice

　　California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .