Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

　　At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

　　Our Culture

　　Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 5 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

　　Why Choose Peachtree Orthopedics?

　　At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

　　Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.

　　Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.

　　Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

　　Location: Corporate office, (Smyrna); travel to various clinics throughout the metro Atlanta area

　　Work Schedule: Monday – Friday; 8:00am – 5:00pm (telecommuting is available for up to three days per week following the completion of the 90-day introductory period)

　　Job Type: Full-time

　　Your Impactful Role

　　Provide support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.

　　Troubleshoots and resolves printer and software issues, including Medical Industry Technology.

　　Records required customer and problem information in the Help Desk Ticket System.

　　Resolves Level 1 & 2 work orders. Elevates complex and/or high priority problems to the appropriate support groups for resolution.

　　Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up.

　　Works on Help Desk related projects and IT projects as assigned by supervisor.

　　All other duties as assigned

　　Qualifications

　　High school diploma or general education degree (GED).

　　Minimum 2 years' experience in hardware, software, and network troubleshooting or equivalent training and/or experience

　　Microsoft, CompTIA, and Cisco certifications are a plus.

　　Physical Demands and Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and speak. The employee is occasionally required to stand, walk; reach with hands and arms, stoop, or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

　　Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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