it support analyst - application support.

　　lincolnshire , illinois (remote)

　　posted 4 days ago

　　job details

　　summary

　　$62 - $76 per hour

　　temp to perm

　　bachelor degree

　　category computer and mathematical occupations

　　reference1039521

　　job details

　　job summary:

　　Our client IT Service space is looking for an IT Support Analyst to join their team to provide Application Support. This person will be managing Cloud based (AWS & Azure) infrastructure (Terraform, Ansible, Console) and operational support of/for multiple technologies across multiple environment lifecycles.

　　location: LINCOLNSHIRE, Illinois

　　job type: Contract

　　salary: $62 - 76 per hour

　　work hours: 8am to 5pm

　　education: Bachelors

　　responsibilities:

　　Manage Cloud based (AWS & Azure) infrastructure (Terraform, Ansible, Console) and operational support of/for multiple technologies across multiple environment lifecycles.

　　Identify, understand and analyze the strategy, positioning, vision, roadmap, and prospects of relevant vendors and their products.

　　Formulate, analyze, and recommend mission-critical IT management strategies and tactics.

　　Identify, articulate, justify, and recommend short-term and long-term trends in IT systems management technologies.

　　Provide in-depth evaluation of products and technologies for the management of systems.

　　Maintain personal expertise in a broad range of strategic initiatives and issues in systems and enterprise management.

　　Manage multiple simultaneous projects effectively to meet tight deadlines with minimal supervision.

　　Work closely with infrastructure and production support groups to develop, plan, and implement system enhancements and upgrades.

　　Consistently demonstrate solid problem-solving techniques across multiple areas of technology and operational models. Resolves issues with wide impacts. Coaches others to build problem-solving skills.

　　Gather and analyze business requirements make provide scalable, reusable, cost effective technology solutions to meet the business need. Candidate must be able to provide/suggest multiple options (minimally concepts) within and or outside ones area of expertise.

　　Facilitate technology service restoration calls assessing impact, business notifications and root cause. Resource will be held responsible to document issue summary, provide root cause analysis and implement remediation actions.

　　Produce solid technical documentation. Seek and incorporate feedback from multiple sources when and where appropriate. Coach others in the creation of technical documentation.

　　qualifications:

　　Experience level: Experienced

　　Minimum 7 years of experience

　　Education: Bachelors

　　skills:

　　Desktop Support

　　Technical SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.