Planet Technologies, the Nation’s leading Microsoft services provider to the public sector, is looking for a highly motivated individual to join our growing team as an IT Specialist. In this role, you will be supporting impactful projects that benefit our country.

　　Responsibilities

　　Surface and resolve day-to-day support issues on desktop, application, and back-end systems (both on-premises and cloud based).

　　Plan, design, test, and deploy next technologies for our federal customer.

　　Assist with implementation of new workloads.

　　Respond to, and resolve/manage, all computer/mobile issues for our federal customer.

　　Maintain a thorough understanding of existing and emerging Endpoint and Office 365 technologies.

　　Skills Required

　　Knowledge of technology components including but not limited to: Windows Desktop Operating System, Mac OS, Microsoft Office Desktop Suite including Microsoft Teams, Exchange Online, SharePoint, OneDrive, and Microsoft Dynamics CRM.

　　Excellent verbal and written communication skills.

　　Ability to implement related technologies and understand their dependencies in complex enterprise environments.

　　Ability to proactively collaborate across internal, customer, and key partner teams.

　　Assist with process improvement or standardization opportunities.

　　Thought leader on solving problems in complex environments.

　　Effectively articulate escalations and communicate progress to stakeholders.

　　Has ownership stake in the successful technical delivery of complex projects in large enterprise environments.

　　Has ownership stake in the delivery of the scope while assisting in managing customer expectations.

　　Essentials

　　Desktop OS: Must have thorough knowledge of Microsoft and Mac operating systems for the purpose of installing, troubleshooting, and upgrading those systems.

　　3+ years of IT experience and service desk experience

　　Clearance: Active Top-Secret Clearance is required

　　On-site: Must be able to work 3 days per week in Washington, DC

　　#CJ

　　Planet Technologies is the leading provider of Microsoft Consulting Services to public sector and commercial organizations. Planet has significant experience in deploying business intelligence, cloud services, unified communications, and systems management with an emphasis building, deploying, and managing custom solutions that transform the business operations of federal government agencies.

　　Planet Technologies does not discriminate in employment opportunities, terms and conditions of employment, or practices. All qualified applicants will receive consideration for employment without regard to race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, protected veteran status, or any characteristic protected by law. Federal Agency Clearance Requirements may require up to a 10 year background investigation - US Citizenship (clearable) is required.

　　Join our highly talented team of Microsoft Certified Masters and MVP’s – Visit www.go-planet.com to learn more!