IT Specialist

　　Job Details

　　Job Location

　　Brunswick - Brunswick, GA

　　Position Type

　　Full Time

　　Job Category

　　Information Technology

　　Description

　　As an IT Specialist, you will play a crucial role in maintaining and troubleshooting IT systems. Here are some of the exciting responsibilities you'll take on:

　　Provide technical assistance in strict accordance with established procedures.

　　Conduct system set-up, maintenance, repair, and troubleshooting for IT systems.

　　Resolve Tier 2 IT support tickets and escalate when necessary.

　　Manage system images and configurations.

　　Perform walkthroughs and report on equipment status.

　　Coordinate with the IT Manager and Property team.

　　Provide training to staff on system revisions.

　　Respond to Corporate IT requests promptly.

　　Deliver superior customer service at all times.

　　Qualifications:

　　Strong technical background and problem-solving skills.

　　Excellent communication skills.

　　Ability to work in a fast-paced environment.

　　Detail-oriented and organized.

　　Knowledge of IT systems and procedures.

　　Customer service-oriented mindset.

　　Why Join Us:

　　Competitive compensation.

　　Opportunities for growth and development.

　　Make a difference in the lives of students.

　　Collaborative and supportive team environment.

　　If you're ready to take your technical skills to the next level and contribute to a positive learning environment, we want to hear from you! Apply today to join our team as a Technical Assistant. Your expertise will help us provide exceptional IT support to our students and staff.

　　Join us in making a meaningful impact!

　　Qualifications

　　High School Diploma or equivalent required. One to two years direct experience working with Windows 10, MS Office, Computer Hardware, Networking and TCP/IP Connectivity preferred. Citrix and Cisco VoIP experience a plus. Good problem solving, analytical and team-working skills. Excellent communication and interpersonal skills.Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and/or the ability to assess the lift load in order to ask for necessary assistance.

　　“Adams and Associates, Inc. abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.” This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.