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IT Services Operations Lead IV
IT Services Operations Lead IV-March 2024
Glen Burnie
Mar 28, 2026
About IT Services Operations Lead IV

  Secure our Nation, Ignite your Future

  Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

  Currently, ManTech is seeking a motivated, career and customer-oriented IT Services Ops Lead IV in Glen Burnie, MD

  Responsibilities include, but are not limited to:

  The IT Services Ops Lead IV oversees the delivery of IT services within an organization, working closely with other IT professionals to ensure the successful implementation and maintenance of IT services. They have strong technical expertise in various IT systems and technologies, as well as excellent leadership and communication skills, collaborating with other departments to understand their IT needs and develop strategies to meet those needs. They ensure multiple ITIL service delivery areas are delivering in accordance with documented processes, policies, and SOPs. The IT Services Ops Lead IV is an SME responsible for overall IT services delivery within the organization. The IT Services Ops Lead IV supervises and mentors subordinate project and Team ManTech staff.

  Minimum Qualifications:

  Must be a US Citizen.

  12+ years of related experience AND Bachelor's degree in an IT-related discipline.

  14+ years of related experience AND Associate's degree in an IT-related discipline.

  16+ years of related experience AND HS Degree.

  (A candidate holding a relevant master’s degree may be granted 2 years’ experience credit for that extra education. A candidate holding a relevant PhD degree may be granted 4 years’ experience credit for that extra education).

  DoD 8570.01-m IAM Level II and ITIL V3 Certifications required by start date. Bachelor's degree in an IT-related discipline. Prior Ops Center management/leadership experience.

  Preferred Qualifications:

  Bachelor's degree in an IT-related discipline.

  Prior Ops Center management/leadership experience.

  Security Clearance Requirements:

  Current TS/SCIPhysical Requirements:

  Must be able to remain in a stationary position 50%.

  Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

  Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

  Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

  For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

  ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

  If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

  If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click [email protected] and provide your name and contact information.

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